2022 Memory Street
Markham, ON L3R 0Y5
April 3, 2022
Hilton Toronto Airport Hotel & Suites
5875 Airport Rd
Mississauga, ON L4V 1N1
To Whom it May Concern:
Please consider my application for the assistant food and beverage manager position at the Hilton Toronto Airport Hotel & Suites. Hilton’s mission of delivering exceptional guest experience and positive impact has appealed to my goal and passion for interacting with others and providing back to the community. I am very interested in joining Hilton Hotels & Resorts for the hospitality position of which I became aware of through the Hilton Job website.
I have completed a Bachelor of Commerce degree majoring in Hotel and Food Administration and currently completing my third year of studies in Bachelor of Computer Science. My academic education consisted of courses that have provided me with the knowledge that benefits me in the different work situations in the hospitality industry.
My experience as an intern and manager at Frankie Tomatto’s, an Italian buffet restaurant located in Markham, has provided me with over a year of leadership and management experience. As a result, I am capable of overseeing food operations independently and can deliver high levels of customer service with a positive attitude. Furthermore, I have developed excellent communication skills through providing customer service while working at a call centre to assist individuals in Ontario in booking their vaccine appointments.
I take pride in my passion for serving guests by providing the best experience possible during their stay. My ability to speak fluently in English, Mandarin and Cantonese and my understanding of basic Spanish would contribute significantly to helping the guests at the hotel. Furthermore, a fast learner like me adapts well to the fast-paced environment, helping the hotel succeed.
I look forward to hearing from you to discuss the opportunity at the Hilton Hotel. If you have any questions regarding my application, please reach me at fei08@student.ubc.ca. Thank you for your time in reviewing my application.
Sincerely,
Lucy Li