Using technology in business is becoming a necessity more than an asset, since it helps businesses grow and innovate.
Technology has facilitated the job of many employees. Nonetheless, everything in excess is bad. Technology is meant to be a facilitator not a creator, this means it is a tool for employees to use in their job, not to rely completely on it, as rogue traders do.
The article states that, technology leaves aside some important factors, which should be considered by the employees. If the over rely on it, these factors are not considered at all then things may go wrong.
In this high speed world, employees are extremely concerned about time. They dedicate the least amount of time as possible to tasks, prioritizing quantity over quality. Business decisions should be carefully reflected on, using technology as a tool , which in combination with the employee’s skills will help to encounter the best possible answer. Some employees are able to manipulate the system and this is why Mr. Van Leueen suggests back office workers should not be promoted.
Technology is meant to be used, not abused. It helps workers in their jobs, it does not do their job for them.