Netflix’s Headache- Disappointed and Unsatisfied Customers Walk Away
Reference Article: Netflix, Hastings Get it Right By Roger Ebert Netflix is an online high quality video streaming service provided to customers at a monthly cost. The corporation used to provide DVD mailing services with the membership fee without extra cost. At July of 2011, the CEO of Netflix- Hastings announced that online and mailing video service will be divided into two services charging two prices. Obviously, the CEO sensed he made the wrong decision when thousands of customers terminated […]