Keeping Employees Happy

Today in class, we studied the link between organizational culture and human resource management. Zappos, a shoe retailer, is an example of a company with a positive organizational culture (values and behaviors that contribute to the environment of an organization). They focus on a number of core values such as building a positive team and family spirit and building open and honest relationships. As a result of their employees being happy, they are able to deliver exceptional customer service. A working environment like this sounds very appealing. It’s catching some attention as it is listed as number six under the 100 Best Companies to Work For for 2011 at CNN Money, a site that provides business and financial news. SAS, a company that produces software, is listed as number one, because people are “attended to and cared for”, with onsite healthcare, and a 66,00-square-foot gym. A familiar company, Google, is number four. It’s noted for having a climbing wall, providing free food at any of its cafeterias and free laundry service to its employees. Hopefully, this growing trend will ensure that many more employees recognize the importance of creating a positive, healthy, and encouraging work environment for their employees.

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