ETEC 511 Assignment: Tipping Point

Tipping Point: Video Conferencing Tools (e.g., Zoom) and Global Health

Submitted by Melissa Santo and Alice Shin

Initial Proposal

This case study will consider global health as a facilitator in the displacement of primarily in-person workplaces and corporate training to fully remote or hybridized work environments due to the widespread use of video conferencing (e.g., Zoom). 

This displacement was due to the COVID-19 pandemic which began early in 2020, triggering a global lockdown to prevent the spread of the disease. As phone calls, texting, and emails were clearly impractical for businesses to operate, workplaces adopted video conferencing as this tool created the closest thing to immediate in-person contact. Video conferencing allowed learning to continue via one-to-one and group training sessions, presentations, and workshops, along with various HR-related training activities such as employee onboarding. This technology also supported professional development which assisted in maintaining morale, building worker resilience, and supporting overall employee mental health.

Final Product: Powtoon presentation (posted to YouTube)

Note: the free version of Powtoon limits all videos to 3 minutes. 

References

Anderson, S. & Euronews. (2020, April 3). Coronavirus: Half of humanity now on lockdown as 90 countries call for confinement. https://www.euronews.com/2020/04/02/coronavirus-in-europe-spain-s-death-toll-hits-10-000-after-record-950-new-deaths-in-24-hou 

Carter, E. (2020, November 12). We could get used to this: Americans embrace remote work. Morning Brew. https://www.morningbrew.com/daily/stories/2020/11/12/get-used-americans-embrace-remote-work-per-exclusive-morning-brew-polling

Chang, A. (2020, November 12). Work from home perks will outlast COVID-19. What this means. The San Diego Union Tribune. https://www.sandiegouniontribune.com/business/technology/story/2020-11-12/companies-will-allow-employees-to-work-wherever-they-want 

Dean, B. (2022, January 6). Zoom user stats: How many people use Zoom in 2022? Backlinko. https://backlinko.com/zoom-users 

Demiraj, G.  (2021, January 19). The Covid -19 Pandemic Brok Corporate Training – It’s a good thing. The Training Industry. https://trainingindustry.com/articles/content-development/the-covid-19-pandemic-broke-corporate-training-which-is-a-good-thing/ 

Fox, D. (2021, April 5). Remote Learning: How remote work made corporate learning work better. NovoEd. https://www.novoed.com/resources/blog/one-year-on-how-remote-work-made-corporate-learning-work-better/ 

Gajendran, R. S., & Harrison. D. A. (2007). The good, the bad, and the unknown about telecommuting: Meta-analysis of psychological mediators and individual consequences. Journal of Applied Psychology, 92, 6, 1524-1541. https://doi.org/10.1037/0021-9010.92.6.1524 

Green, S. (2022, January 20). The big 5 learning delivery methods for companies. iSpring. https://www.ispringsolutions.com/blog/learning-delivery-methods 

Harter, J. & Mann, A. (2017, April 12). The right culture: Not just about employee satisfaction. Gallup.  https://www.gallup.com/workplace/236366/right-culture-not-employee-satisfaction.aspx 

Kaushik, K. How employee engagement drives productivity of remote workers. Apty. https://www.apty.io/blog/how-employee-engagement-drives-productivity-of-remote-workers

Kshirsagar, A., Mansour, T., McNally, L., & Metakis, M. (2020, March 17). Adapting workplace learning in the time of coronavirus. McKinsey & Company. https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/adapting-workplace-learning-in-the-time-of-coronavirus 

LinkedIn Learning. (2022). 2022 workplace learning report: The transformation of L&D. https://learning.linkedin.com/resources/workplace-learning-report#2 and https://learning.linkedin.com/content/dam/me/learning/en-us/pdfs/workplace-learning-report/LinkedIn-Learning_Workplace-Learning-Report-2022-EN.pdf

Lund, S., Madgavkar, A., Manyika, J., Smit, S., Ellingrud, K., & Robinson, O. (2021, February 18). The future of work after COVID-19. McKinsey Global Institute. https://www.mckinsey.com/featured-insights/future-of-work/the-future-of-work-after-covid-19 

Mehdi, T. & Morissette, R. (2021, October 27). Working from home in Canada: What have we learned so far? Statistics Canada. https://doi.org/10.25318/36280001202101000001-eng 

Oakman, J., Kinsman, N., Stuckey, R., Graham, M., & Weale, V. (2020). A rapid review of mental and physical health effects of working at home: How do we optimise health? BCM Public Health, 20, 1825. https://doi.org/10.1186/s12889-020-09875-z 

Organisation for Economic Co-operation and Development (OECD). (2020, July 24). The potential of online learning for adults: Early lessons from the COVID-19 crisis. https://www.oecd.org/coronavirus/policy-responses/the-potential-of-online-learning-for-adults-early-lessons-from-the-covid-19-crisis-ee040002/ 

Raghupathi, V. & Raghupathi, W. (2020). The influence of education on health: an empirical assessment of OECD countries for the period 1995-2015. Arch Public Health, 78, 20. https://doi.org/10.1186/s13690-020-00402-5 

Robinson, B. (2021, October 15). Remote workers report negative mental health impacts, new study finds. Forbes. https://www.forbes.com/sites/bryanrobinson/2021/10/15/remote-workers-report-negative-mental-health-impacts-new-study-finds/?sh=3eed3cdb74b8

Robinson, B. (2022, February 1). Remote work is here to stay and will increase into 2023, experts say. Forbes. https://www.forbes.com/sites/bryanrobinson/2022/02/01/remote-work-is-here-to-stay-and-will-increase-into-2023-experts-say/?sh=6a3e6ce920a6

Venter, Z. S., Aunan, K., Chowdhury, S., & Lelieveld, J. (2020). COVID-19 lockdowns cause global air pollution declines. PNAS, 117, 32.  https://doi.org/10.1073/pnas.2006853117 

Vogel, L. & Eggertson, L. (2020, June 12). COVID-19: A timeline of Canada’s first-wave response. CMAJ News. https://cmajnews.com/2020/06/12/coronavirus-1095847/ 

Wolfe, B. (2021, September 13). 54% of Canadian employers adopting hybrid work, meeting employee expectations: Survey. Benefits Canada. https://www.benefitscanada.com/human-resources/hr-communication/54-of-canadian-employers-adopting-hybrid-work-meeting-employee-expectations-survey/ 

Leave a Reply

Your email address will not be published. Required fields are marked *

Spam prevention powered by Akismet