Categories
Uncategorized

Everyone wants Snapchat

“Snapchat, a rapidly growing messaging service, recently spurned an all-cash acquisition offer from Facebook for close to $3 billion or more”, reported in Wall Street Journal on Nov. 13, 2013.

Snapchat interesting messaging application in which users can take photos, record videos, add text and drawings, and send them to a controlled list of recipients for a determined amount of time. Not only that this app is becoming more popular among the smartphone users, it has become a hot pick for investors and potential acquirer, such as Facebook and Chinese e-commerce giant Tencent Holdings. Just as many people questioned why Facebook bought Instagram last year for $1 billion, there have been conversations everywhere discussing the rationale behind this offer from Facebook to Snapchat.

Given the current circumstances, I personally think the Facebook’s intention to acquire Snapchat is similar to that to acquire Instagram. It is obvious that the growth Facebook is stagnant and being challenged by the variety of social media alternatives that the netizens can choose from. Nowadays, not only that people are having more choices in choosing which social media they want to spend time in, they are also having more options in choosing which devices they would like to access these social media from. A study by the Pew Internet and American Life Project stated that 38 percent of the crucial young user base (age 18-29) said they expected to spend less time using Facebook this year in comparison to previous year. Looking at the daily photo upload volumes in top photo-sharing sites below, Snapshot is a clear winner even with a much smaller but growing user base. I suppose that Facebook is trying to obtain more insights in how photos and video are changing social networks from Instagram and Snapchat with a hope to translate these insights into valuable consumer knowledge for it to make a profit from brands and businesses in the physical world.

 

BII social daily photo uploads nov

Categories
Uncategorized

How WeChat, an IM app, makes e-Commerce possible

On November 11, Tencent’s (the mainland’s largest listed internet company) 51buy website offered the usual extensive sales on Single’s Day, one of China’s biggest online shopping festivals. This year, Tencent executed an integrated campaign between the 51buy website and Tencent’s WeChat mobile app, a popular instant messaging application in China (See picture below for growth of WeChat users) The target segment of this campaign was residents in big urban cities in China – Beijing, Shanghai, Shenzhen and Guangzhou. The result was of the roughly 600,000 51buy orders made on Singles Day, orders via WeChat exceeded 80,000 (~ 13.33%). That translates to over HK$637m of sales made in  a single day by this free instant messaging mobile application, which made Tencent a risk to Alibaba who is currently a leader in the e-commerce sector in China.

In comparison to other methods of shopping online, customers can purchase their preferred products faster on WeChat. It is because there is no online shopping cart in which the users need to add the items into before “checking out”, so it makes the whole purchasing process more efficient and straight forward in users’ perspective. Also, users don’t need to click the third-party payment links like what most e-commerce platforms have. Instead, users only need to register their bank cards with WeChat to complete the transactions.

I believe that simplifying the online shopping process is crucial in improving the total shopping experience of consumers when they shop via their mobile devices because ultimately, “Shopping habits in the mobile space are different from the PC space,” Song Yang, Tencent’s deputy general manager for e-commerce. The objective of improving user experience is what make Tencent successful and catch up with rival Alibaba.

Source: http://www.scmp.com/business/companies/article/1355250/wechat-helps-tencent-make-over-hk-637m-singles-day-sales

Spam prevention powered by Akismet