With another strike approaching, Air Canada sent a bold and forward letter to flight attendants telling them to accept the unpredictable aspect of their jobs, one of the main reasons why the flight attendants are striking. Some flights arrive late and depart
early in the morning, forcing employees to often sleep in the airport terminal. The employees consider this abusive because they are not compensated for much of these stopovers. Air Canada’s defense seems stubborn, and consists of merely pointing out that employees have already been given pay raises in the past, and that they enjoy superior work rules and salaries compared to other airlines. This is an ethical dilemma because Air Canada is neglecting customer needs and their workers’ needs in order to save money, and they are very confident with this fact. I believe Air Canada’s inflexibility on negotiations creates doubt about their interest in the well being of their workers.