So after cruising through some blogs, I stumbled upon this-a one, by my friend Josh in my marketing class. He talked about freebie marketing… and while I had never really thought about it, he’s totally right… and its pretty astounding how often this happens. For example, I got a new cell phone in the summer. It was brand new for “FREE, no strings attached, no hidden fees, no NOTHING” (as according to the sales person), needless to say I was pretty stoked on life. Then I find out that, oh no big deal, since I got this beautiful gift of a free phone from Telus, I was committed in a three year contract paying a ton of money for little minutes, paying $7.25 in taxes per month for “air fees” (who even knows what those are anyways?!), and not to mention I had to pay extra for any additional benefits such as caller ID and voicemail. BUT HEY… the phone was FREE! After hearing my outrage, you’d probably assume that I declined the free phone, and moved to a service provider a bit more to my liking, but actually I haven’t. I’ve been a Telus user since I was in grade 7, getting free phones all the while, and honestly I don’t think I’ll switch providers any time soon.
Freebies that companies offer seem so enticing and appealing at the time, that people don’t really realize what they’re getting sucked into. As mentioned by Josh in his blog, an excellent example is razors. Yeah, you buy the handle one time for a mere $5… but then you’re committed for life buying refills once a month in packs of 3 for an astounding $20.00. I think customers, once having gotten the initial bargain or freebie, the razor handle in this case, they feel as though they are committed to the product. How can they pass up the FREE handle! It would be a missed opportunity for them not to dish out $20.00 monthly to keep the free razor handle alive, and that would just be irresponsible of them right? Hrrmmm… not so sure.
Technically, I’m not one to talk, as I’ve taken my freebie phones with a smile on my face, then died every month when I get my phone bill…but hey, maybe when my contract runs out this time things will change…
although unlikely… I just love free phones.
SEEEEEEEya later gator!