Walmart is a very successful company that thrives of its dominant culture, which was developed by Sam Walton, the founder of Walmart. “At Walmart, we are proud of our unique corporate culture”. A culture that revolves around three major beliefs, which include Respect for the Individual, Service to our Customers, and lastly Striving for Excellence. These beliefs are implemented into an individual through rituals and repetitive training methods. Walmart strongly  believes that employees are the base of the company and to provide the best customer service, the employees must be “programmed” to serve customers to the best of their ability.

http://youtu.be/MCdsX0R8rDo

Now, it seems as though Walmart is losing its  employees’ trust and loyalty. With the busiest shopping day, Black Friday, fast approaching, Walmart employees have other plans. They have started protesting and threaten to continue to protest “at nearly two dozen Walmart and Walmart Supercenter locations throughout the D.C. metro area” on Black Friday. The major contributing factors of the protest include “pay, worker intimidation and retaliation and scheduling issues”.

Walmart really needs to regain employees trust because the future of the company depends on it. Walmart forces the training and culture upon the employees and does not allow the employees to be creative. The employees are essentially like robots and work under the company’s commands. Walmart needs to have a more flexible training procedure and should introduce some sort of employee benefit package in order to increase employee job satisfaction. Ultimately, this is vital in order for Walmart to maximize customer satisfaction and keep the sales up.