Author Archives: Geoff Taylor

Hhhmmm… I think I’m in the wrong room!

One of the things that I loved about the Net Impact Conference this year was that I didn’t have a real ‘strategy’ per se in my approach to choosing which panel discussions I’d attend. Instead of only seeking out Green Marketing or Sustainable Supply Chain Management I took a peek at the program and went to discussions on whatever happened to interest me most. One of the ones that caught my eye was a case study on blending environmental, social and business sustainability in a Mexican Indian Reserve. Now, the ironic thing is that I thought this was about First Nations, presuming that ‘Indians’ was just our friendly neighbours’ way of being colloquial… so I was kind of surprised when the moderator started introducing three latin panelists.

To give you a quick rundown of what the session was actually about…

The man describing the case study, Fredo Arias-King, is the President of T & R Chemicals, a company that manufactures pine oil from pine resin. The pine resin from the particular pine tree that the company uses is grown in only a couple of areas of the world, one of which is in a relatively remote part of Mexico. Pine resin is an incredibly common component in a variety of products, the breadth of which we take for granted. While it’s a very lucrative industry for the major chemical companies that process it, it can also be very lucrative for the native population if they harvest it efficiently. This last caveat is particularly poignant in Mexico because the system just doesn’t work well. Much like in the rest of North America, the First Nations population has been marginalized to the point of abject poverty. Mr. Arias-King has started a social initiative designed to help alleviate this poverty by monetizing pine resin harvesting for the Indian population. The initiative, called ‘Resinas Sinteticas’, is a major reforestation project in Mexico that aims to plant 1 million trees per year for a decade, in the process providing the local population a source of sustainable income. T & R Chemicals, Inc. is financing the entire project…

Throughout the entire session social innovation and community development were the main focus of the discussion. It only came out at the end that there’s an underlying reason for T &R Chemicals’ vested interest in their supply of pine resin. It seems that the largest producer of pine resin in the world is also its greatest consumer. China’s consumption of pine resin is set to exceed its supply in 2020; this project, it would seem, is a subtle form of risk management. What better way to ensure your input supply than by ingratiating yourself to its growers. Pretty slick, if you ask me, and at first glance it appears contrary to the point of the Net Impact Conference.

But this is where I find myself realizing that I may be thinking a little too hard. I mean, really, who cares what the company’s motivation is? T & R’s risk management strategy is turning a reforestation project into a social innovation success story. What’s more, it’s accomplishing it sustainably, which is more than anyone could really ask for considering that industry practice suggests otherwise. If you’ve read my other posts you’ll know that it seemed to be a common theme for me this year; having one epiphany per session, realizing that the destination can be more valuable than the means by which a company gets there… within reason, of course!

Toward Sustainable Capitalism

One of the more interesting sessions that I attended was the one led by Mr. David Blood, of Generation Investment Management. Mr. Blood has a long and storied past in the Investment Banking industry, having spent the bulk of his professional career at Goldman-Sachs. According to Blood, he sort of fell into his first position at the firm, gradually rising to the position of CEO of Goldman-Sachs Asset Management. He watched the evolution of today’s economy through its ups and downs. In 2003, having realized that his path at Goldman-Sachs had reached its logical conclusion, he retired from the firm in order to forge his own identity in the asset management field. And what an identity he has created.

Through a series of serendipitous events he met and befriended former Vice-President Al Gore, whose most recent exploits in the Sustainability Industry are obviously well-documented. What came of these early meetings was a recognition of a common purpose, that of developing sustainable business through responsible investment. This recognition, that a) there is a market demand for such investing practices and b) creating a truly green economy requires the nurturing of sustainable businesses, led Blood and Gore to found Generation Investment Management, a firm with a strong mandate of poverty alleviation.

Ironically, the entire 1 ¼ hour long session can be boiled down into 5 key career observations that Blood developed over the course of his professional life:

  1. Hard work matters
  2. Keep your values, sacrificing advancement when the path toward it compromises your identity
  3. Humility is a fundamental necessity, as luck plays a significant role in life, whether it be professionally or personally
  4. A career is a marathon
  5. You can accomplish a lot if you don’t care who gets the credit

It’s this last point that I believe is essential to business leaders. There is a tremendous amount of ego and pride that contributes to an individual’s pursuit of professional and personal success. Being able to say ‘I did this’ can be both satisfying and addictive. Blood’s final observation, however, suggests that true leaders recognize the value in placing the goals of an organization ahead of those of the individual. And when those goals represent a positive social interest there is an inherent need for leaders to take a step back and truly analyze what matters most: their personal pride or the advancement of a common good. Ultimately, who gets the credit is irrelevant if the end result is that one more person will have a better life today and tomorrow. The real leaders will choose the common good every time.

Shaking Hands with the Devil

You have to commend a guy who sits himself down in front of a crowd to talk about his life’s work. It’s even more impressive when you consider that the gentleman in question is the pioneer of the modern bottled water industry and the crowd is composed of what can only be described as ardent environmentalists. Kim Jeffrey, President and CEO of Nestlé Water North America Inc., sat down with Bill McDonough, author of Cradle to Cradle, and moderator Marc Gunther (from Fortune) to discuss their joint efforts to redevelop the water bottle along more sustainable lines. Imagine trying to convince a group of business-minded sustainability nuts that there is a sustainable way to package and sell the Earth’s most precious and, for all intents and purposes, plentiful natural resource. It just doesn’t seem to jive.

Regardless of my antipathy for the very notion of bottled water as a consumer packaged good, I do find it remarkable (and to some degree admirable) that Mr. Jeffrey would expose himself to the kind of vocal criticism that he was sure to receive from the Keynote attendees. This is a man who seems very proud of his role in pioneering the concept of the water ‘service delivery mechanism’. He answered the pointed and baiting questions posed to him with honesty and conviction, never shying away from the audience and their barely-contained contempt. My own personal perception as I sat listening was one of a gentleman slowly but surely digging a hole deeper and deeper while standing at its centre. I felt like I was listening to a sales pitch from someone who was trying to downplay what I believe is a faulted business decision.

And despite the hypocrisy I feel that this man stands for, sitting in front of us championing his efforts to minimize the environmental damage his product creates and his role in its conception, I do aspire to Mr. Jeffrey’s level of conviction and his dedication to his craft. He is working toward finding a sound business solution to a problem that continues to challenge the long-term viability of his company’s core product. After all, he is demonstrating the very leadership abilities that we were there to develop.