The article “Starbucks’ profits jump as sales climb” (4 November 2010) on the BBC business website discusses the increase in profit over the last “three months”. This can directly relate to the massive marketing strategy Starbucks have created. I’m sure every now and then Starbucks will have a couple of new flavors and those flavors are poured nicely into small cups for trails. This falls under market research process. This process consists of the hypothesis or the problem, design, sources, data collection, sample plan, collect data, analyze and report. Free tasting enables Starbucks to monitor the feedback for that new drink. Therefore they are able to “forecast” the demand with their supply to create efficiency (Data). Secondly this also falls under consumer behavior and decision, since the free trail drink may attract costumers for their sincerity. Furthermore Starbucks also have a concept to fix drinks until consumers are satisfied. This includes giving out unsatisfied cup of coffee for free. This concept will enhance consumer decision, since they are guaranteed to have a perfect cup of coffee. Overall, Starbucks has successfully market their brand; which, resulted in an “86%” increase in profits.





