When social media campaigns are done right, they can be great. When they’re done wrong, they can be horrible (and sometimes hilarious).
This past summer, Airbnb came out with a campaign called “Is Mankind?” featuring a baby walking through a dimly lit house and a voiceover of Angela Bassett asking if mankind is truly kind. She tells us, “Go look through their windows, so you can understand their views. Sleep in their beds, so you may know their dreams.”
It did not go well.
A well-intentioned campaign no doubt, but the underlying creepiness of the video caused the internet to have a bit of a field day.
Thousands of tweets and numerous parodies later, it just goes to show how volatile social media can be.
These days when it’s so easy for a single person to broadcast their opinions to the world on Twitter and have a huge impact, companies need to be making sure that their campaigns portray their brand in the best light and are being screened multiple times.
Social media, it can help and hurt you. It’s important to make sure the content you’re posting is right to avoid the wrong kind of viral fame.
– N