Look at this video
I work in Science World for 2 month and I think this experience is very precious for my future.
In this section, I talk about my work experience in Science World and I show you video about my work.
<Hard Skill what I learned from Science World>
– In Science world, I learned about many science effect and biology. I could learn about these things because I dealt with many facilities, animal and bugs. Now, I have confidence about science effect and biology, at least in Science World.
<Soft Skills what I learned from Science World>
– While I work for here, my one of the most tried thing was smiling when I talk with others. I think I did quite well, and I could hear that I always smile in front of customers from staffs. I feel very proud about that.
– I could talk with customers, not only as a worker, but also as a friend. Different with Korea, In Vancouver people are very friendly and like talk with strangers. Because many Vancouver people like talk something and a good listener. It makes me natural talk with stranger and learned about what I have to do when I talk with strangers. Now I know about that what is good subject and bad subject when I talk with strangers or customers. It also makes me how to make people feel better after talk with me.
– I could receive a lot of opportunities that it makes me improve customer service skills. Now, I can explain Science World location and about all facilities. And when customers have some problems, I can deal with problem by myself calmly. Also I can make them relax when they have problem, such as get lost or hurt from facility.
– My big purpose of intern was improve English and I think quite improve my English skill. Now I have brave to talk with any people about any topic. Also I don’t hesitate anymore when I talk with others even I don’t organize my thinking or can’t remember exact word. I try to explain different way when I don’t know word, and I don’t be embarrassed when people can’t understand my accent.
<Video about work and me>
I prepared video what I should do and how I did work in Science World. Also I include that our staffs and gallery introduce.
<Thoughts as finish work>
When I apply for Science World through UBC Global Career Foundation Program, I have just little experience about customer service from some part time jobs.I was curious whether I have aptitude for customer service or not.
Honestly, at first week work was very confused and disappointed.I expected I can learn everything about Science World, I have many opportunity to talk with people and very improve my English skill. However, when I work in Science World first time, I just stand on the gallery with nothing.
But few days after, I try to talk with customers first.I have brave and I don’t care anymore that people can understand me or not. I just try that and I did it. After these days, I learned about many science words and how to deal with problem with customers.
I am sure about that this experience is very precious for my future career. Now, I feel I can understand more than before about customer service.
Thank you for Science World and GCFP!