Science World Work Experience
<Something I Have Learned>
I work for here ‘Science World’!!!
I am working for here for almost 4weeks. So at this point of time, I want to talk about my work.
Responsibilities
-Keep the seeded scheduel and teamwork
-Deliver scientific information for customers
-Make customers fun
-Help to staffs and work together
My work schedule is like this.
We are seeded different section at each time.
It makes me enjoy the work because I don’t have to feel boring to stay one place.
In work time, I go to the section as seeded schedule.
We cannot change the schedule ourselves. Because it will make coworkers be confused.
I have to keep professional teamwork. They are very emphasis on teamwork .
They think that belief and teamwork are important power to Science world.
In the Science World, basically I work for customer service.
And it is mean that I listen to customer’s questions or requests, and offer my service for them.
In Science World, my service includes that give to children fun.
I deliver scientific information about diverse facilities for kids and sometimes I show them magics which related science.
My role is that make them enjoy all of these and parents be relieved as I offer kind service for their kids.
For this role, I always keep smile and care all customers.
I also have responsibility about collaboration with coworkers.
It is very important because Science World is big place for kids and staffs cannot control all situations alone in this place. We have to help to each other.
I help other staffs when they want to some help.
What I have learned and accomplished so far
-Easily explain inforamtion
-How to deal with problems
-Try myself first
-Don’t be frustrated
First of all, I learned how to easily explain information for people.
It was very difficult for me because I am not native English speaker. Sometimes people cannot understand my pronunciation.
But now, I don’t lose my confidence anytime, and I can find other way to deliver information, such as use body language, facial expression or more slowly speak again.
I felt most important thing is that don’t be embarrassed and keep confidence.
I learned about that in work place and now, I have confidence to explain information about related Science World.
Also I learned how to deal with the problem.
When I have problem that I cannot deal with big thing, I don’t be embarrassed and I ask my coworkers or manager.
First I ask them, I felt that asking is ashamed thing, but now I know that it is not ashamed thing and it also offer better service for customers.
I also learned about how to conversation with coworkers.
At the first time, I afraid talk with coworkers because I don’t have confidence about my English skill.
But now, I always try to conversation with them even when I don’t know the word, I just try to deliver my think. I think it is very important and big change.
Because it make me friendly person for them and now I can express my feeling or think. It also make me overcome fear from English.
Moreover, I learned about how to improve my customer service skill or English skill.
Before I start internship, I thought I can improve my service or English skill if I start internship.
But it was wrong.
I realized that manager doesn’t teach me detail customer service skills, and people don’t talk to me first before I talk to them first.
I can be very impressed and at first I was disappointed about that, but now I understand the professional’s meaning.
Now I try to become more professional staff who actively deliver information and notice what people want to here.
Actually, it was very important realized thing because it make me be very confused about my role in work place.
I really appreciated for my coworkers and surounding helpers.
Most of all, I learned about don’t be frustrated any situation in work place.
Of course, it is internship, not real job, but I felt hard, difficult and preesure about my work.
But I felt it is simular with any other job or internship.
Now, I know there is no easy job and nobody give me hint or skills before I try first. I learned about active professional sprit.
I believe this experience make me much stronger in any work place.
Until now, I talk about my learned and accomplished things. I learned very important things and I feel it will be precious experience.
Also I still have more time to learn many things in Science World. I feel excited and happy.
Because I can improve myself and I have more opportunities for learning.
I will learn more many things. Even when I make some problem unexpected situations, I want to make that my experience for future.
That’s why I feel excited and happy. And of course, I am really expect my future.