https://www.youtube.com/watch?v=HJn5ew-vAMg
Wendy’s is a North American fast food chain. It is the third largest fast food chain in North America with over 6500 locations. McDonald’s and Burger King are the only fast food chains bigger than them. The American international fast food company has been appearing lately in the news because of their new marketing campaign. The “Deliciously Different” campaign and Wendy’s new message “fresh never frozen” try to emphasize the local sourcing of the company’s products and their intention of changing how business is made within the company from now on.
It is not easy for fast food chains to meet their huge demand and source local at the same time. It is a big challenge for them but it may be worth the effort if consumers view this local sourcing as a differentiator. New research seems to support this idea. 89% of Americans recognize where a food product is produced as an important factor when making a purchasing decision. And 66% of the people surveyed see food produced close to home worth a premium price, according to a research published in 2014. Briefly, consumers are willing to pay more as long as food products are produced locally. Wendy’s is aware of the “local food movement” going mainstream and is willing to profit from it. Food products produced close to home is not a trend limited to little businesses. Large companies can use this trend to differentiate themselves from other competitors. Wendy’s is the first big player in making a real effort. Their debut ad “Where’s the Beef?” has already reached 1.9 million views in Youtube.
Wendy’s needs to inform the consumers about where they source their food and what impacts on local communities they have. The consumers are the ones that have to decide if they trust the company’s promise of delivering “fresh never frozen” beef from close locations or not. The North American fast food chain is appealing to Millennials and revitalizing their brand at the same time. They are following the 7th strategy of Jacquie Ottman’s 15 Strategies for sustainable product design: Think global, grow local. Wendy’s is making an effort to turnaround their environmental impact. I really think the company’s effort in differentiating themselves while having a positive impact on local communities can be a game changer in their industry.