One of the best stories of Samsung is the one I’m going to talk about, I read this in a blog post by Rodney Barnes who writes for “fullyc.com”

Recently a Samsung fan messaged them asking them for a free S3 since he has purchased so many products.

Samsung replied in an unusual manner. This is what they said :

Soon their reply went viral and this story was all over social media. What Samsung did next shows us why their are leaders in the smartphone segment.

For any business to do well, it needs to keep its customers satisfied. Samsung time and again does make sure that the customers are satisfied and this is just one way of how they make sure each customer is happy. From a simple message on Facebook, Samsung did reply in a unique way and then even went out of its way to make sure the customer was satisfied. Every customer is important and Samsung is doing well to make sure they score a 100% in customer satisfaction.

http://fullyc.com/this-guy-asked-samsung-for-a-free-smartphone-samsungs-response/