Urban Outfitters (UO) has recently been through very rough times, loosing over $200 million in sales last year. As a true “wannabe” hipsters who loves to shop in UO, I must say that the new mobile marketing approach is simply genius. The Philadelphia-based apparel company, that hipsters hate, realized that with the upcoming holiday season they had to come up with an idea to win over their very young and digitally driven target segment. This segment, which makes up most of todays teenagers and young adults, is characterized by the smartphones industry which makes apps one of the best marketing strategies for any company, if used wisely of course.
As a result, UO launched a new app which provides customers with rewards in return for photos, and social media integration. Through this mobile challenges and rewards system, UO is putting its brand and products out there for everyone in their target segment. Moreover, UO has nearly 1 million followers in both Twitter and Instagram. Thus, through social media integration, most of them will most likely download the app and those who don’t will probably do so after they see their friends bragging about their new UO jacket which was 50% off. In today’s trendy world, this marketing strategy can only do good as shown by the almost immediate increase in sales after the app was released.
I recently downloaded the app and immediately received an award. What came up to my mind right away was what other challenges I could unlock to gain more rewards. Thus, judging by UO’s marketing team on reading their customers’ trends and lifestyle, I believe it’s only a matter of time until UO is back on the game. If you still have doubts, download the app and enjoy shopping at discount price right away!

