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LIBE 467 Evaluation Plan – Improving Reference Services

Context

The purpose of this report is to evaluate the reference collection and services of an elementary school library. The school currently has 277 students enrolled in grades K-7. The school library learning commons is staffed by a qualified teacher-librarian two and a half days per week. The SLLC follows a hybrid schedule, with fixed book exchange times and four flexible blocks per week for co-teaching opportunities. Most of the reference collection is housed in the non-fiction book section. There is also a small separate collection of print reference materials. Digital reference materials subscribed to by the district are available on the SLLC website from school and home.

Analysis

Students use the SLLC often (1-2 times per week) to select books to read for pleasure. They rarely use the collection for information-gathering purposes. Teachers feel that there are adequate resources in the collection to support the curriculum, but not a wide enough variety of formats available to support the learning styles of their students. Other than the web resources subscribed to by the district, there are only books in the collection. In total, there are 9,477 books in the collection. Although the book to student ratio is Exemplary, non-fiction/reference (3,602 books) make up less than 40% of the collection, which does not meet standards (Canadian Association for School Libraries, 2006).

Due to the Below Standard 0.5 staffing of the SLLC (Canadian Association for School Libraries, 2006), the school community does not have open access to reference services other than the digital resources available online. There are 13 online English databases suitable for elementary (see Appendix A). Although teachers feel there are adequate web resources available to support their teaching, they do not use them often. When asked how the collection could better support their students’ information-gathering needs, most indicated they would like more support in using the databases. Currently, the focus of co-teaching is ADST and story workshop. Classes rarely use the SLLC for research, although teachers occasionally sign out a selection of books for a topic of study.

Project Rationale

The reference collection should support the development of knowledge, skills, and understandings by providing a variety of print and non-print resources. Although the current collection adequately covers curricular content, it should “have a number of reference items covering the same content that present information in different formats, languages, or reading levels in order to meet the needs of diverse learners” (Riedling & Houston, 2019, p. 24). The digital resources available add to the variety of the collection, but classroom teachers do not feel equipped to use them with their students. According to the Canadian Library Association (2014), an established SLLC fosters information literacy when the “teacher-librarian collaborates with teachers to infuse information literacy instruction in learning experiences to ensure deep understanding of content” (p. 17). Despite dynamic co-teaching opportunities, users are not accessing the collection to develop information literacy.

Recommendations

In order to improve the reference services of the SLLC, two main courses of action are recommended:

  1. Diversify the current collection by adding a variety of resource formats to support different learning styles, such as realia, podcasts, maps, or audiobooks.
  2. Use co-teaching blocks to focus on resource-based learning to achieve curricular objectives.

To achieve the first recommendation, teachers and students should be consulted about the formats they would most like to see added to the collection. The teacher-librarian should then prioritize the budget to add these formats in alignment with the curriculum. As new resources are acquired, the teacher-librarian should alert the school community by promoting new formats during lessons, on the SLLC website, and in physical displays in prominent locations. At the end of the next budget cycle, the teacher-librarian can use an evaluation checklist (see Appendix B) to assess progress.

A shift in the focus of co-teaching blocks will require cooperation from administration and staff. The teacher-librarian and administrator should present rationale for incorporating resource-based learning to classroom teachers. The promotion of digital databases can be used to increase interest in co-teaching opportunities that involve active participation with information resources. The teacher-librarian can use the next assessment period as a goal for increasing student information literacy skills, using BC’s Digital Literacy Framework (BC Ministry of Education, 2021) as an assessment tool (see Appendix C).

This plan to improve the reference services provided by the SLLC should be re-evaluated after one year. Potential challenges will include budget limitations and resistance from classroom teachers. The support of the administrator is key to “provide the leadership, budgets and support for moving forward with library learning commons transitions and implementation of national and regional standards” (Canadian Library Association, 2014, p. 21). The end goal of the project is to ensure that the SLLC is providing the school community with the reference services they need to become lifelong learners.


Works Cited

BC Ministry of Education. (2021). BC’s Digital Literacy Framework. Province of British Columbia. https://www2.gov.bc.ca/assets/gov/education/kindergarten-to-grade-12/teach/teaching-tools/digital-literacy-framework.pdf

Canadian Association for School Libraries. (2006). Achieving information literacy: Standards for school library programs in Canada. (M. Asselin, J. L. Branch, & D. Oberg, Eds.) Canadian Association for School Libraries.

Canadian Library Association. (2014). Leading Learning: Standards of Practice for School Library Learning Commons in Canada. Ottawa, ON.

Riedling, A. M., & Houston, C. (2019). Reference skills for the school librarian: Tools and tips (4th ed.). Libraries Unlimited.


Appendix A: List of Available Digital Databases

  • 4Canoes
  • EBSCOhost
  • Explora Primary – Canada
  • KnowBC
  • National Geographic Kids
  • NoveList
  • ProQuest Historical Newspapers
  • TumbleBookLibrary
  • World Book Early Learning
  • World Book Kids
  • World Book Discover
  • World Book Student
  • World Book Timelines

Appendix B: Sample Evaluation Checklist

Adapted from Achieving Information Literacy: Standards for School Library Programs in Canada, Canadian Association for School Libraries, 2006.

 


Appendix C: BC’s Digital Literacy Framework

Click here to see the complete framework.

 

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LIBE 477 Developing World Libraries – Libraries On The Go

This week I am taking a break from digital video production to investigate how libraries are impacting communities around the world. The courses in the UBC Diploma in Teacher-Librarianship give vast information about library programming, managing resources, information literacy, and so on, but it is important to remember that this is only a small view of what libraries can offer their patrons. It was eye-opening to delve into innovative ways that libraries serve their communities in areas of the world with limited resources.

Library Reform in Bangladesh

According to a 2016 report, about 148 million people in Bangladesh do not have access to the internet. Additionally, although there are over 5000 public libraries in the country, over 80% of children in primary grades have never used one because they are geared towards adults. Beyond Access, a project established by IREX to expand the impact of libraries across the globe, formed a network of 24 libraries across Bangladesh with literary resources for young children.

Photo from Beyond Access.

The focus has also been on bringing ICT into the library for the young patrons to use. Children are provided with access to tablets that have educational software encouraging literacy and creativity. The program has shifted the perspective that libraries are only for educated citizens to one where libraries are part of the education process. Although there is support for this shift, there is reportedly still some resistance to libraries being about more than just books. Truth be told, I have seen evidence of the same resistance here in North America. It is informative to see that mobile technology in libraries is making an impact in other parts of the world.

The Wheels on the Bus Bring Books, Books, Books!

Photo from Sorin, Furcoi, Al Jazeera Press, 2019.

In Kabul, Afghanistan, the education system has been impacted by decades of war. Due to Taliban rule, barriers to education are particularly significant for girls and in rural areas. In 2018, The Charmaghaz Project started a library bus system which delivers books to children in the city. According to the founder, Freshta Karim, “The main goal of the mobile library is to promote critical thinking, which we believe it is not promoted in our education system or our society.” The project relies on donations and currently has 5 buses, each with a driver, librarian, and librarian assistant. It also offers hands-on workshops designed to promote creative thinking. The project was working towards collaborating with the Ministry of Education to provide service to schools before it had to pause operations due to another Taliban takeover in August 2021. In December, the buses were granted permission to resume service once again. The mobile libraries get around 400 young visitors each day.

Last year, a picture book inspired by mobile libraries in refugee camps in Kabul was written by Bahram Rahman with illustrations by Gabrielle Gimard. The author of The Library Bus grew up in Afghanistan during the Taliban’s first regime. You can listen to the author read his book in the video below. The reading is followed by an interview where the author talks about his inspiration for the story:

Definition of the Word Mobile

/ˈmōbəl,ˈmōˌbīl/

  1. able to move or be moved freely or easily.

  2. relating to mobile phones, handheld computers, and similar technology.

Although these examples of world library initiatives are two different spins on the word “mobile”, they both highlight ways that libraries are thinking outside the box to serve their communities. Closer to home, libraries are also becoming more mobile. Patrons want to access information from anywhere at anytime. Why should school libraries limit that access because of outdated device policies? Online databases and wifi access for personal devices allow school libraries to better serve their learners. Information is information, whether it is gleaned from a book or the screen of a mobile device.

Closing Thoughts: The Danger of a Single Story

As I conducted my research about the development of libraries around the world, I discovered much of the information is provided through a Western lens. I found many examples of other countries establishing programs in a developing country, rather than projects that are being developed intrinsically by the country itself. The effectiveness of these initiatives is questionable because it means outside influences are imposing views of what a library should be. The most troubling article I found was one which praised a Rotary program which collected discarded books from American school libraries and brought them to developing countries. These books would be outdated, in poor condition, and representing Western perspectives. Could they be doing more harm than good? Can we say the same for well-meaning library development initiatives being imposed on developing countries from across the globe? I look forward to hearing your thoughts in the comments.


Works Cited

1 World Connected. (2020, September 1). Beyond Access Bangladesh. https://1worldconnected.org/project/asia_digitalskills_libraries_youth_beyondaccessbangladesh/

Asia Society. (2021, November 15). A reading of ‘The Library Bus’ [Video]. YouTube. https://www.youtube.com/watch?v=LkDTKCjXUEc

Furcoi, S. (2019, March 7). ‘This is how we’ll change the country’ – inside Kabul’s book bus. Al Jazeera Media Network. https://www.aljazeera.com/gallery/2019/3/7/this-is-how-well-change-the-country-inside-kabuls-book-bus

Charmaghz. (2021). Mobile Libraries. https://charmaghz.org/mobilelibraries/

 

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LIBE 467 Evaluation of a Reference Work – World Book Online vs. Discovery Education

Introduction

“A good reference source is one that serves to answer questions, and a bad reference source is one that fails to answer questions” (Riedling & Houston, 2019). It is the job of the teacher-librarian to continuously evaluate the reference sources in the collection. While the evaluation criteria may change depending on the type of resource, there are some categories that should be considered for all:

  • Content scope
  • Accuracy, authority, and bias
  • Arrangement and presentation
  • Relation to similar works
  • Timeliness and permanence
  • Accessibility/diversity
  • Cost

(Riedling & Houston, 2019)

Due to the rapidly changing world in which students now find themselves, digital reference sources are better equipped to keep up-to-date with the exponential growth of information. For elementary-aged students, full-text online databases provide a comprehensive, accessible resource that give them opportunities to develop their digital information literacy skills. Specific factors that need to be kept in mind when evaluating this type of resource include: search function, update frequency, and user interface. A rubric for evaluating full-text online databases is included in the Appendix.

One of the key reference resources in our library’s collection is the online encyclopedia World Book Online. Although it is a well-respected resource designed for multiple ages, many of our users report that they access it very little. Discovery Education is an online database featuring curated content paired with instructional supports for K-12 educators. With a focus on multimodal content, it could provide a needed update to our digital resource library. Conducting a thorough evaluative review of each resource will ensure that our reference section is best equipped to meet our users’ needs.

World Book Online Evaluative Review

World Book Online is a subscription-based online encyclopedia. The suite includes a selection of databases that progress with users’ learning levels. Each tool incorporates additional features to support the target learners’ level of development. Types of content includes scholarly articles, primary and secondary source documents, e-books, images, illustrations, maps, audio files, and videos. All content is authored by expert contributors and reviewed by authenticators to ensure accuracy (World Book Inc., 2022). Citations are included on each page. World Book has been a trusted academic source for over 100 years and information is updated regularly.

When a user logs in, they are taken to a screen that shows all tools included in the suite. Hovering over each tool gives a brief description which enables the user to determine which tool is best-suited for them. The user interface for each tool is tailored to the target audience. For example, apart from World Book Early Learning (Pre-K) all tools set the search function as the most prominent feature. Search filters can be used to narrow down results. Articles are differentiated by Lexile score and have an immersive reader tool that can be used to listen to the content.

(World Book Inc., 2022)

World Book Online is the only encyclopedic resource in our collection. Students can access it outside of school hours and from home, which makes it a cost-effective resource at roughly $1400.00 CAD per year for an elementary school.

Discovery Education Evaluative Review

Discovery Education was designed to curate relevant, engaging teaching content on one integrated platform. The content is created by educators and subject matter experts. Authors are recruited from partner school districts to ensure diverse representation and all content is reviewed in four major categories: curriculum alignment, student engagement, diverse representation, and instructional use (Discovery Education, 2022). User feedback is used to update content regularly. Types of content include videos, articles, podcasts, virtual field trips, and interactive tools. E-books are not included in the basic subscription.

(Discovery Education, 2022)

The platform is designed to be used as an interactive tool between students and teacher. Teachers can load a class and assign activities and quizzes to their students. All users can search for and save content. Search results can be filtered by grade level, media type, language, and additional features such as closed captioning. Literacy supports such as immersive reader and page rulers are embedded in the text content. Texts are differentiated by Lexile score.

While the interface is designed to facilitate an online classroom, the stand-alone content can just as easily be used to supplement any lesson. Individual student accounts allow this resource to be used as a research tool as well. Teachers will appreciate the built-in assessment and versatility that this platform offers. The cost of an annual subscription for an elementary school is roughly $4000.00 CAD.

Conclusion

World Book Online meets or exceeds the standards of an acceptable reference source, despite its lack of use. It does not, however, consider diversity of perspective in its curation of content, whereas Discovery Education makes explicit mention of it. Furthermore, the interactive features of Discovery Education could entice teachers to use the resource more frequently in their classrooms. The difference in cost also needs to be considered, with World Book Online being the significantly cheaper option. Due to the comparable value of the resources reviewed, consultation with the library’s users is recommended for further consideration.


Works Cited

Discovery Education. (2022). Curated content. Discovery Education. https://www.discoveryeducation.ca/curated-content/

Discovery Education. (2022). How does Discovery Education vet and curate content? Discovery Education Help Center. https://help.discoveryeducation.com/hc/en-us/articles/360056650714-How-does-Discovery-Education-vet-and-curate-content-

Riedling, A. M., & Houston, C. (2019). Reference skills for the school librarian: Tools and tips (4th ed.). Libraries Unlimited.

World Book Inc. (2022). Students achieve more with World Book. World Book. https://www.worldbookonline.com/training/assets/downloadables/WBOL_vs_web_info_sheet_8-15.pdf

World Book Inc. (2022). World Book Student. World Book. https://www.worldbookonline.com/student-new/#/home


Appendix

Rubric for Evaluating Full-Text Online Databases

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