In Alex’s blog, he details a timeline and analysis of the market performance of Windows’ previous OS and offers his opinion about the upcoming Windows 10.
Source: computerworld.com
Before I talk about Windows 10, let me first summarize Windows 8. Microsoft created a touch-centric OS in Windows 8 which could be used on PCs, laptops and touch devices; but it failed to win the crowd. Apart from the radical changes in the user-interface that Alex mentioned, I believe Microsoft failed to design a product suited for its customer segment. It basically forced a touch-focused OS onto its customers; majority of whom didn’t have a touchscreen on their desktop PC or laptop.
The reason I feel Microsoft can recover from the debacle known as Windows 8 is because it is rectifying its errors in the right way. Microsoft has started the Windows Insider Program, which allows registrants to access the latest build of Windows 10 and provide feedback about their experiences. Microsoft in return adds the suggested features and addresses any technical issues in the next build version released. With over 1 million registrants, I can confidently say that Microsoft’s plan is working.
I must add that this program is a brilliant way for Microsoft to be engaged with its loyal customers. It will enhance customer relations as the the customers will take pride in being part of the development process. I concur with Alex that Windows 10 will be accessible on all devices because this time Microsoft is working with its customers to build a better product.
Sources:
https://insider.windows.com/
http://www.zdnet.com/one-million-join-microsofts-windows-10-insider-program-7000034646/