Starbucks’ name is taking a downturn after implementing a new policy. In a HuffingtonPost by Emily Peck [1], she voices the concerns of Starbucks not giving hourly wage workers paid maternity leave while giving well paid salary workers a full pay leave. This causes people to question the morals of Starbucks and their core values.

Image Sourced From: http://fortune.com/2016/11/10/starbucks-christmas-cups-2016/
Starbucks calls anyone who works there their ‘partners’ as “… it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard.”[2] However, with the new implementation, it goes against their own values. How is it possible for Starbucks to say that they treat their ‘partners’ with respect and dignity when people who are doing their best for the company are not treated equally? This causes me to question what kind of Company Starbucks is and what their morals are. Since Starbucks treat their ‘partners’ differently due to their difference in contracts, the workers would only reflect their negative attitude towards Starbucks to the customers. This causes people to avoid going to Starbucks as they do not feel welcomed. In addition, Starbucks’ mission statement for their customers is “…to uplift the lives of our customers – even if just for a few moments. Sure, it starts with the promise of a perfectly made beverage, but our work goes far beyond that. It’s really about human connection.”[2] However, people would not feel welcomed and Starbucks would not be fulfilling their promise to their consumers.

Image Sourced From: https://www.thedailymeal.com/drink/starbucks-made-sign-language-aprons-hearing-impaired-baristas
This can be one of the contributors for the recent dive Starbucks’ stocks as shares dropped 6% this quarter [3]. As this new policy rose, people are not sure if they want to be affiliated with a company that discriminates against their workers. Hence, the shareholders are very concerned about the low quarterly report and are worried about Starbucks’ future. Even though Starbucks provides many benefits, such as healthcare, free college tuition, health plan and a stock plan for people who work 20 or more hours a week, the maternity leave policy discrepancy puts a stain on Starbucks’ name. Thus, if Starbucks wants their customers and ‘partners’ to trust this company, the new policy should go back to the old one (paid maternity leave) as it compliments Starbucks’ mission statements and the values of this company.
Word Count: 360
References:
[2] https://www.starbucks.ca/about-us/company-information/mission-statement