This is another ted talk held by Julian Treasure, a sound consultant who investigate the influence of sound in leadership and business. I was attracted by the topic because I think that being able to speak with charisma and power so that people get to listen to you is a very important skill in the business world.
In the video, he pointed out seven common mistakes that people constantly do when they speak without noticing them. They are Gossiping, Judging, Negativity, Complaining, Excuses, Lying, and Dogmatism. They would highly affect the listener’s willingness to accept the speaker’s words because they create negativity and our brain would interpret those as noise and bad acoustics without us even noticing it. I think managers and leaders should pay attention to this because communication is a big part of their role. Being able to gain respect and attention when they speak is very important because they are one of the critical aspects of managing and motivating employees.
Julian also gave out four tips for the speakers to improve their connection with the listeners, they are Honesty, Authenticity, Integrity, and Love. While these four components can help the speaker to deliver the message in a more effective way, I realized that these can also be applied to working in a team. As we learned in class about different roles in a group and the importance of increasing cohesiveness, these components are actually applicable in creating harmony and improving the relationship with others. I would say that they are the elements of effective communication because when we speak, our message should be clear and straight (Honesty), the idea should be able to reflect our own thoughts (Authenticity), we are committed to our own words (Integrity), and we are speaking from an aspect of wishing others well (Love). Combining these four which created positivity, the audiences are more likely to listen to the speaker.
https://www.ted.com/talks/julian_treasure_how_to_speak_so_that_people_want_to_listen
- Langton, Robbins, Judge, Organizational Behaviour, 7th edition, p. 229