* Give them time to formulate ideas
* Do not blame their actions or thoughts
* Do not put pressure on what you think they should do
* Listen attentively
* Respect their timing
* Keep your conversations confidential
* Do not say “sorry”
* Give them time to formulate ideas
* Do not blame their actions or thoughts
* Do not put pressure on what you think they should do
* Listen attentively
* Respect their timing
* Keep your conversations confidential
* Do not say “sorry”