Throughout my high school career I was the manager at an Ice Cream and Coffee shop in White Rock. My duties included staffing, cash out, customer complaints and most importantly inventory. Inventory was easily the most difficult of all tasks as if there isn’t enough of the product you want to sell, not only do you lose customer loyalty but you lose a considerable amount of profits. The company we buy our ice cream from is fairly small, and therefore when we get product shipped it takes quite a while and can have many obstacles on the way to the store. This problem presented itself numerous times as the supplier couldn’t make enough ice cream for the amount we had requested for our store. Our inventory was close to none during the busiest time of the year, this presented itself as a nightmare for the owner of our shop leaving the employees with the daunting task of explaining the situation to our valued customers. After it had happened twice we confronted the supplier and came to a solution resulting in increased profit and customer satisfaction.