The big controversial issue that has people talking from Europe to Canada has been surrounding the issue of Uber, a new taxi service in town that has all other taxi companies raging over their policies and safety of users. 

Uber differs from other taxi companies because they don’t follow as many rules and regulations; They hire anyone over the age of 21, passes a background check, and has an insured car, less than 10 years old and in good working condition.

You can see why taxi drivers are furious with Uber, as this creates a lot more room for human error. No other tests need to be taken in order to be employed by Uber, including extra safety tests, knowing routes, and typical policies that Taxi drivers should all be aware of. This would also up the risk of safety to users and to the employees at Uber.

However, instead of focusing on their business ethics, why not focus on their business strategies. Uber has chosen to make use of technology in the best way possibly – they created an app for smart phones that allows customers to find a cab with the touch of a button that is the closest to their location. Other taxi companies should also take advantage of technology and create custom apps for their own business too. The use of smartphone apps to get a taxi is much easier than calling for one, especially late at night when sometimes it can be difficult to get a hold of a service representative, and let alone memorize the phone number of a specific taxi company.

Sources

http://www.bbc.com/news/technology-29475059

http://business.financialpost.com/2014/09/08/uber-technologies-inc-toronto-launch/?__lsa=c5c6-108e