Chelsea’s blog was about 7-Eleven’s launch of healthy food line. She said, “7-Elevne may find changing its image so radically could be difficult.” I disagree with Chelsea’s point about the difficultness of changing customer’s preferences and the brand’s identity.
The competitors that 7-Eleven probably have is the grocery stores and gas station stores that aren’t selling healthy foods. Therefore, launching healthy food would be their differentiation of the marketing strategy. However, the trend in modern society is changing to go green and have healthier life if possible. But the point is that 7-Eleven is not destroying the current customers, they are trying to expand their customers by providing health foods. Moreover, the current customers are not coming to 7-Eleven because they sell junk foods; they just want foods that can be bought quickly as well as having good taste. The current customers will still come to 7-Eleven to purchase their wants like Slurpee, snacks or any junk foods and the new targeted customers will come to 7-Eleven to buy healthy foods that can be purchase easily and quickly. This means that launching the new food options will not affect the sales of the other products and won’t lose their identity. It will increase the profit as well as bringing more customers and popularity.
https://blogs.ubc.ca/chelseachoi/2014/10/04/7-elevens-new-healthy-heaven/
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