COMM 101 #5 post: blog post review of Thomas Love

In my classmate’s Thomas Love’s blog, there is a post titled “The impact of Artificial Intelligence” very intriguing to me. Thomas expresses that artificial intelligence is replacing more and more jobs in labor markets, describes some general characteristics of replaceable jobs by automation, and both the economic and political impacts artificial intelligence has made in the society. In the end of the article, Thomas makes an appeal that to be equipped with the knowledge irreplaceable by automation is the utmost significance, especially for us current university students who are still studying on campus.

After reading this article, I can’t help thinking deeply about the analysis of such future trends. Mosty, I agree that artificial intelligence is definitely a warning for job seekers in the world, but this warning is a double sided sword with both the good and the bad.

On the one hand, if laborers do not improve their skills and their knowledge, they will be highly likely to lose their jobs and get replaced by robots. Thus, massive unemployment could happen as a result. When thousands of people would lose jobs and get homeless for such reason, this could even cause instability in the macroeconomy potentially.

On the other hand, such threats as automation in labor markets could not only improve the economic productivity but also propel everyone to improve and grow. According to the famous Darwinian law of natural selection, the species who cannot adapt to the environment will die out, but the ones who can successfully adapt to the system can survive and reproduce with more powerful genes to better adapt to the environment. Nowadays, although humans don’t have brutal competitions of survivals and getting food, we still need to constantly learn, improve, and grow in order to better adapt to the fast-changing economic environment as Thomas appeals in the end of his article. At least, this is the only way to ensure we will not get replaced by robots, and that we still have values brought to the society, which robots don’t have.

In general, governments could use the power of laws to force companies not to adopt robots and cut off workers too quickly in order to ease the unemployment caused by artificial intelligence; meanwhile, workers need to acquire the habits to constantly learn new knowledge and keep up the moving pace of the world. In this way, artificial intelligence would not only improve the economic productivity but also improve the labor quality all over the fields.

Word Count: 415

Image result for artificial intelligence

(Image from Shutterstock website)

COMM 101 #4 post: BMW headquarters searched by EU investigators

https://www.ft.com/content/d096c04e-b5a4-11e7-a398-73d59db9e399?mhq5j=e7

(For commercial purposes, the article can’t be viewed by opening the link directly. Please use Google to search for the news title in order to access the same article of Financial Times)

Image result for bmw headquarter searched

(Image from BBC.com/news/business: EU officials inspected the Munich offices this week)

Over last weekend, there was a piece of news article making me think deeply about the relations between corporate social responsibility and business development strategy.

According to Financial Times, Europe Union officials made a search at BMW headquarter office in Munich because they suspected the allegations that BMW and other German carmakers have been doing business cartel for decades since 1990 by limiting car prices and emission technology development spendings mutually. If that is a true case, BMW, by definition, will certainly violate anti-trust laws of Europe Union. Particularly, it was alleged that those carmakers agreed mutually to adopt lower-cost components and suppliers, which sacrifices higher emissions as a result.

For responses, BMW said governments should make a clear distinction between anti-trust laws, and manipulations of gas emission. At the moment, BMW has only been accused of anti-trust violations, but not manipulations of gas emissions.

Financial Times announces further that major car companies from Germany often make partnerships together to cooperate and set up standards in order to make automobile industry as an entirety move further, which is the strategic business development for economic growth at a macroscopic level. On the one hand, common standards can not only make suppliers’ jobs much easier but also benefit large consumer bodies more conveniently. On the other hand, the boundaries between cartels and partnerships are often blurry and hard to tell.

Certainly, I totally understand there is no way for managers at such super larger organizations as BMW to do jobs easily. It’s often just one step away from jail once a manager is in charge of a large multinational corporation. However, as an upright citizen with strong beliefs in corporate social responsibility, I really don’t like BMW’s crafty response or even excuse: because they are not accused of manipulations of gas emissions, they should be free from violation claims for adopting lower-cost components with higher gas emissions.

Environment protection should always be the sustainability goals of every citizen and every company for this planet; furthermore, BMW and other major German car companies who exert huge influences on environments even use the commercial power to mutually adopt components with higher gas emissions because of lower costs and higher profitability. Such actions should be strongly criticized although they are not qualified to be legal violations.

Business partnership for strategic development is always important and mutually beneficial; however, besides the monetary factors in company budgets, companies should always take environmental and social effects into consideration when doing decision makings. There is no clear separation between partnership and cartel; meanwhile, I would like to say, there is also no clear separation between business strategy and corporate social responsibility. Why not make a great balance together?

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COMM 101 #3 post: Canadian oil producers alter strategies in face of oil supply certainty

Steve Reynish, executive vice-president of strategy and corporate development at Suncor, said companies are focused on cost-cutting to remain competitive.

(Jason Franson/Canadian Press): Suncor is focused on cost-cutting to in order to increase profits and remain competitive.

Today, I’ve read an article called “Canadian oil producers alter strategies in face of oil supply certainty” from CBC news, which invoked my deep thoughts of business strategy.

In summary, massive industrial productions largely drive up the surplus of oil supply nowadays; therefore, oil prices overall become more and more limited or even lower. Many investors are scared away from oil and gas industries due to the volatility of energy prices and fading margins. Steve Reynish, executive vice-president of strategy and corporate development at Suncor Energy Inc, made a saying at a conference in Alberta to express the company’s shift of strategy focus on cost-cutting of oil production in order to increase margins and stay competitive in financial markets. Due to lack of enough pipeline spaces for most of Canadian oil producers and suppliers, Canadian oil companies typically often choose railway transportations which cost significantly higher than pipelines do. Suncor, one of the major Canadian oil producers, will probably be one of the first oil companies to slow down and sacrifice growth in order to cut down long-term transportation costs and keep up profit margins.

Although the article mentions that recent rise of U.S. dollar price to Canadian dollar is expected to hurt Canadian oil producers’ oil and gas prices, I don’t think they will get affected too much as long as they trade in Canadian domestic oil markets and employ Forex Asset Department to keep track of asset values affected by volatility in international currency, which is what large international corporations do typically. I really like how Suncor assesses its internal and external contexts in detail and serves as the first Canadian oil producers to take the initiative for long-term cost-cutting strategy development.

Recently in COMM 101 lectures, we just learned financial accounting, managerial accounting, and business strategy, and I feel they are all interconnected somehow in a corporate organization both internally and externally. For example, in this piece of news article, initially, Suncor wants to increase the financial performance in cash flow statements and fund markets in order to better attract investors, which is the perspective of financial accounting; then, Suncor made plans to particularly sacrifice short-term growth to exchange long-term limited transportation costs, or known as period costs in managerial accounting, which is an internal decision-making accounting perspective. The entire proposal processes of long-term strategies and short-term tactics are just what we call “Strategic Decision Making”, including strategies, tactics, situation analysis, and initiatives; situation analysis includes both internal and external strategic assessments, which is highly bond to both managerial accounting and financial accounting together.

Word Count: 443

COMM 101 #2 post: Do you like Alipay comes to Canada?

http://www.cbc.ca/news/business/alibaba-canada-1.4305325

Last weekend, I was excited to read a piece of news in CBC titled “Alibaba-related company Alipay expands payment processing service into Canada”. Basically, Alipay, the electronic payment system of Alibaba Corporation, will enter into Canada soon, and Chinese in Canada can finish their payments and transactions through Alipay while Canadian merchants have access to Chinese markets.

Since I am from China, and I can see and tell how much positive impacts Alipay makes to our everyday life, I had indescribable happiness and excitement when seeing the news. In China, I can pay for almost everything even including bus tickets and taxi fees by either letting people scan my Alipay QR code on my cellphone or me scanning their Alipay QR code. The transaction payment process used to be relatively inconvenient because it was very annoying to carry lots of cash and changes in pockets, and it’s hard to keep track of the amount we have with ourselves for every moment, and the coins themseves are heavy to carry; if our wallets are stolen or lost, we will just lose all our cash. However, the invention of Alipay makes everything in transaction and payments easy, convenient, and safe regardless of the price and the distance just by a quick QR code scanning. Even if the phone is stolen, the fingerprint login of Alipay app can still distinguish different users and fail to implement the transactions by strangers.

On the other hand, I’m also a little bit frustrated at some misconceptions that westerners still have about China when I read some comments left below the news. Although Alibaba is a completely private-owned corporation in China to make its own business, technology, and trades, some cyber users still attack to say that the biggest owner of Alibaba is Chinese communist government, or even say that Alibaba entering Canada is a big sign that China will take over Canada completely. The successful international business is based on the international trust and international respect to each other mutually. No matter what the political ideologies the government adopts for historical or cultural context, as long as the business brings great positive values to the society, to the world, it should be considered a good business.

Now, when I think peacefully, I just find that everything has two-side views. It totally despends on the perceptions from individuals either by internal reasons or external reasons, which is completely normal. As for whether Alipay entering Canada is good or not, time could prove everything.

alipay_wirecard

( in Malaysia by Venus Hew of Market-Interactive)

Word count: 425

COMM 101 #1 post: Business ethics reflection on Mars’ sustainability plan

https://www.theguardian.com/environment/2017/sep/06/mars-counters-trumps-climate-stance-with-1bn-sustainability-plan

Image result for M&M brand wind turbine

Photograph by staff writers in Global

Last weekend, I’ve read a piece of news titled “Mars counters Trump’s climate stance with $1bn sustainability plan” on the Guardian, which led my environmental sustainability thinking.

For the summary of this piece of news, in reaction to U.S. President Donald Trump’s withdrawal from 2015 Paris Climate Accord, Mars company launched a one billion dollar plan targeting on renewable energy for environmental sustainability, and the investment includes cutting greenhouse gas emissions, running a poverty reduction, and increasing food safety and security. As we can see in the image, Mars will brand renewable energy idea through its own logo, featuring a windmill beside a candy character.

Business ethics has a much broader limit on behaviors than business law does because morals and values are often not defined or required in legal systems, and business ethics often go beyond what law defines. According to the news report from the Guardian, “its sustainability investments and M&M’s campaign were announced ahead of the UN general assembly and climate week which will run from 18 to 24 September in New York.” This made me see the true innate values of an enterprise to take the initiative on social responsibility and appeals on environmentally-friendly movement, regardless of zero government requirements.

Moreover, implementations of corporate social responsibility (CSR) don’t only just help with better business environments and societal sustainability, but also help build better corporate reputations and even higher profits for the enterprises themselves. In marketing perspective, certainly more socially responsible companies gain more respect and better names from the public in the society.

From now on, I also decide firmly that our team in COMM 101 course should start small and adopt correct ethical values and attitudes of corporate social sustainability when we start drafting our first business plan proposal. After all, why not balance the socially responsible business and additional margins together?

 

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News reviews of Donald Trump’s repeal on privacy protections

Today when I was reading the news online in the morning, there was a piece of American political news astounding me: “Trump Completes Repeal of Online Privacy Protections From Obama Era”. This piece of news also mentions that experts claim this change will allow broadband and telecom providers to collect consumers and users’ browsing history and other personal information and data without any restrictions from governments or industries and sell them to advertisers or any other third parties for commercial purposes. Since telecom services are worldwide necessities nowadays for almost everybody, we can’t imagine how terrible it would be if personal information can be commercially traded worldwide from telecom suppliers.

In Chapter 12: Decision Making, Creativity, and Ethics, there is a concept called corporate social responsibility, and it’s defined as “the organization’s responsibility to consider the impact of its decisions on society”. In this case, I hope all the telecom provider companies in the U.S. can take the corporate social responsibilities and obey the ethics as much as possible.

Although I don’t know both why Trump completes the repeal on privacy protections and why telecom providers need to collect personal data and information, I definitely have my understanding of the clear lines in the ethics. If the companies are providing users’ personal information and data for governments to help with nationwide research for public projects or keep track of criminal suspects, the behaviors are not only ethical but also rewarding since it serves the interests of majority of individuals; if the companies are purely commercially trading with exchange of users’ personal information and data for profits, then it should be unethical since it serves for the self-interests of a few competitor companies in telecom industry and harms the privacy rights of majority of individuals. I wish journalists should also act more actively to catch and expose the unethical behaviors of telecom companies who are able to take advantage of collecting users’ personal information.

Word Count: 334

News Post:

Reference:

Langton, Robbins, Judge, Organizational Behaviour, 7th edition

COMM 292 blog post review for Colleen Sharen (external)

Last week, I read Colleen Sharen’s blog post titled “Political Skill & #Leadership” in my free time. Colleen is an associate professor doing organizational studies in University of Toronto, and her blog is rated as one of the top organizational behavior blogs to read.

This blog post addresses most of people’s common misunderstandings that effective player of office politics often manipulate others to achieve their self interests, and it gives the facts from research that effective leaders with strong political skills actually always experience much better relationships with others. Those effective leaders and their supporters always perceive better performance evaluations mutually.

What is particular interesting to me is the different definitions and understandings of political skills in my textbook and the blog. our OB course textbook defines the political skills as “the ability to influence others in such a way as to enhance one’s objectives”, which leads to the traditional and common misunderstandings that political skills are used to manipulate or detriment others for self interests. However, in this blog post, the author defines the political skills as “the ability to identify and understand the motivations and needs of others to influence others to ensure the attainment of individual, group and organizational goals”.

First of all, although both definitions are about to influence others in order to achieve goals, the definition of political skills in the blog post suddenly appears to make political skills stronger, more powerful, and more positive when it is based on the consensus and mutual understandings of groups and organizations.

Second of all, the OB textbook definition says political skills are aimed at achieving one’s objectives while the definition in the blog post says that political skills are aimed at attaining goals at both the individual and organizational levels for a win-win purpose.

This blog post really gave me some fresh ideas on political skills. I also used to consider of political skills as nasty as the blog author Colleen and majority of others did, and I never liked reading anything about them. However, the new definition of political skills makes me imagine that leadership styles incorporating the “political skills” could manage organizations, run business, and do any other activities involved at an organizational scope much more efficiently and make greater impacts.

Word Count: 388

Blog Post:

Political Skill & #Leadership

Reference:

Langton, Robbins, Judge, Organizational Behaviour, 7th edition

COMM 292 blog post review for Prithvi Khanna

In this blog post, Prithvi summarizes the failure of Zappos implementing Holacracy management style, the definition of holacracy, and the problems of it. The content in the article and the wring structure are really clear and coherent, and making me feel fresh.

Prithvi Khanna’s blog post titled “The Cracks in Holacracy” gets my attention by its title. Before reading this post, I have never heard of the term “holacracy” yet. Once I start reading, the introductory paragraph doesn’t help define this term and leaves me puzzled and curious until I start reading the 2nd paragraph. I would like to say this writing strategy is really unique in a way to keep getting readers’ attention on the rest of the article.

Besides my satisfaction, I do have a couple suggestions to improve this blog post:

  1. This article mainly talks about the issues or problems of holacracy as the title “The Cracks in Holacracy” also suggests, so the blog should not cite the article “Despite Its Flaws, Holacracy Is Saving The Future Of Business”. Although the original article does mention some challenges from adopting holacracy, it is more centered around how some companies are doing well under holacracy.
  2. Although we know this blog post is related to concepts in Chapter 13: Organizational Structure in OB course, Prithvi still should mention them in the blog post so that we can see the conceptual applications from the course.

In Chapter 13, organizational structure is defined as “how tasks are divided, grouped, and coordinated”. Within organizational structures, bureaucracy follows rigid chain of command and hierarchy; flat organization has almost no level in the hierarchy between staff and executives. I personally think holacracy is between those 2 structures because it does have clearly defined roles and tasks for different positions but evenly distribute the power and decision-makings to the locals as much as possible with goals to increase structural agility and remove bureaucracy.

Word Count: 318

Hansen, Drew. “Despite Its Flaws, Holacracy Is Saving The Future Of Business.” Forbes. Forbes Magazine, 22 June 2016. Web. 05 Feb. 2017

Langton, Robbins, Judge, Organizational Behaviour, 7th edition

The Cracks in Holacracy

The impact of email leakage in an organizational behavior approach

This morning, I was reading the Guardian news, and there is an article “Mike Pence used his AOL email for state business as governor – and was hacked” astounding me. Basically, the governor of Indiana state Mike Pence was using his personal email discussing about state business with multiple top advisers, but his email account was hacked, and the money, bank account information and phone numbers were all lost. Right now, his own personal email is under scrutiny. Furthermore, Indiana law does not prohibit public officials from using personal email accounts discussing state business as long as they can backup those information to state servers.

I was really shocked to read this article, and thinking about the consequences this will bring to Mike Pence himself and his contacts in a social context. To me, this piece of news doesn’t just affect Mike Pence and his contacts in political fields, but also the general political activities within Indiana state. I assume that Indiana state from now on will definitely prohibit public officials dealing with state business in personal emails by legitimate laws.

In Chapter 1 of the textbook, organizational behavior this concept is described as “the study to investigate the impact of behaviors on individuals, groups, and structure within an organization; and its purpose is to help improve the performance of such an organization by knowledge application”. What this section doesn’t tell me is what categories or by how those organizational behaviors affect individuals, groups, and structure within an organization.

The other topic related to organizational behavior course is the organizational change in Chapter 14. Specifically, there is a concept called driving force which refers to any forces or factors directing away from the status quo. In this case, the information leakage incident is definitely a big warning for Indiana state, and acts as a driving force to change the law regarding public officials’ use of personal emails for information security. Law, by definition, is a collection of rules composed by authorities upon the society, so the change of any law is certainly an organizational change, which impacts on all individuals in the large scale society.

I can imagine that organizational change such as changing some law gets resistance since everything especially a large-scale organization or mechanism tends to stay in constant state. However, organizational change often helps promote progress and improvements. I believe Indiana state from now on will surely have a more developed and regulatory law regarding to public officials’ use of emails.

Word count: 439

Reference:

Smith, D. (2017, March 02). Mike Pence used his AOL email for state business as governor – and was hacked. Retrieved from https://www.theguardian.com/us-news/2017/mar/02/mike-pence-personal-email-hacked-aol-governor

Langton, Robbins, Judge, Organizational Behaviour, 7th edition.

COMM 292 blog post review for Katie Dempsey

In my classmate’s Katie’s blog, there is a blog post titled “The Future is Friendly” very interesting to me. Katie summarizes the general ideas from the article  “The TELUS Leadership Philosophy: a collaborative, engaging and open leadership framework for 35,000+ team members”, and talks about what challenges TELUS company is facing, and how TELUS initiates the TLP (known as TELUS Leadership Philosophy). In the end, Katie points out the importance of consistency of common values and leadership in large companies and even in the course group projects.

After reading this Katie’s post, I can’t help opening up the linked article and reading further about the leadership ideas of TELUS. Particularly, the ideas of increasing employee engagement and tight-loose culture are very insightful for me to see the organizational culture and enterprise values of TELUS.

Although Katie mentions that the article relates chapter 7: communication, chapter 11: leadership, and chapter 3: values and diversity in the workplace respectively, I would like to see how she applies concepts from each of the 3 chapters to explain the context in the article in detail.

Since I’m the most interested in ideas of increasing employee engagement and tight-loose culture in the organization. I would like to talk about how I connect ideas to chapter 8: power.

In the TLP, it says “The TELUS leadership philosophy is about creating an environment where team members, regardless of title, level or experience, feel that they have a responsibility to take a leadership role, and understand that they can add value and make a difference in our organization.”, and this reminds of the empowerment concept in chapter 8. Empowerment means describes the freedom and capacity of employees to make decisions and commitments. Therefore, the empowered employees have a better sense of meaning and impact in the organization since they feel the importance of the jobs they choose and get respect on their ideas by others, which exactly matches the idea of increasing employee engagement in TLP.

In general, in my opinion, TELUS is making a correct move to introduce employee engagement in the leadership philosophy since Canada is a county with low power distance. However, since Canada still has a significant amount of Asian population from their home countries with high power distance. While dealing with Asian employees in the company, TELUS should be very careful with empowerment, or lack of clear instructions in command of chain would be considered as weak sign of the manager.

Word Count: 456

 

Reference:

Pontefract, Dan. “Story:The TELUS Leadership Philosophy: A Collaborative, Engaging and Open Leadership Framework for 35,000+ Team Members.” The TELUS Leadership Philosophy: A Collaborative, Engaging and Open Leadership Framework for 35,000+ Team Members | Management Innovation EXchange. Management Innovation EXchange, n.d. Web. 26 Mar. 2017. <http://www.managementexchange.com/story/telus-leadership-philosophy>.

Langton, Robbins, Judge, Organizational Behaviour, 7th edition, p. 299.

 

The Future is Friendly