Carbon filtering is a method of purification through the use of active carbon (also called charcoal). The carbon attracts impurities (from chlorine to other carbon) and traps them inside millions of pores. When applied to water, charcoal provides a way to clean the water without using chemicals or boiling the water.
Charcoal People, a company based out of the United Kingdom, uses bamboo to create the charcoal needed in the purification process. Unlike my last post that focused on finding more water, I’m going to explore the use of bamboo in making more water drinkable.
The issue I’m having trouble with is “great first, green second”. Although I’ve read about the amazing properties of charcoal, I still struggle to believe that it is an equal alternative to a proper filtration system (see here), and as a result, I am less likely to purchase the product. This is a communication issue. Although I feel like Charcoal People do a good job explaining how the product works, the persuasion to use it needs to be better, because as it is I don’t believe many users would be interested in the product.
Additionally, identifying the target market Charcoal People is challenging. On the one hand, the process by which they burn the bamboo is an ancient Japanese ritual, with lots of meaning and beauty. They package their product well and sell it at a high premium, and while all this makes sense, I just can’t wrap my head around the audience. This comes back to segmentation — it’s a sustainable and cost-efficient way to purify water, so why isn’t it going somewhere where it can help people more? I see the company more as a social enterprise in developing nations, where there is a much broader scope of people who need to use the product. It would be really cool if the team could partner with global aid organizations to teach locals how to make the charcoal from bamboo, as it would have a positive impact in many countries.