Virgin America’s Take on Safety

November 24th, 2013 § 0 comments § permalink

How many of us honestly pay attention to the flight attendants when they demonstrate how to use a life-vest? Like this author from Marketo’s blog writes, Virgin America brings the human element into advertising by making an informative advertisement that consumers can hum, sing, dance, and ultimately, relate to. Virgin had a plan to get people thinking about safety again – they launched the first ever musical safety video, which features notable choreographers and dancers from the popular show So You Think You Can Dance and singers from Idol grooving their way through all the required safety features in a humorous manner.

https://www.youtube.com/watch?v=DtyfiPIHsIg

It was shocking to most viewers that Virgin is not just using the video as a PR campaign; the video will in fact be aired on flights starting by the end of this month. Personally, I believe Virgin is the only airline that can pull off these unexpected and unusual campaigns. In a highly standardized and regulated industry, Virgin has always been a standout from it’s good-humoured founder to it’s daring, cheeky, red uniforms designed by Vivienne Westwood, renowned British fashion designer credited for making modern punk mainstream. We all remember when Richard Branson dressed in drag as a female stewardess for losing a bet to CEO of AirAsia, Tony Fernandes. Given their eccentric brand image, the #VXsafetydance video was barely a gamble for Virgin and fit within their brand’s culture effectively.

The response to the safety video was practically all positive. YouTube comments stated, “Why can’t all airlines be like this?”. However, I wondered if the flashy video detracted from the safety aspect. If I watched this safety video on a flight, I would be too entertained to know where the safety exits around me are, for example. Despite these issues, the video has become a viral hit, garnering almost 7 million views on YouTube alone with many more shares on Twitter, Facebook, and other social media sites.

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