Keep It Simple: Marking with a Rule of Three with Stacy Penner!

When I started marking my very first assignments last year, I was full of excellent information from training: how to praise what students do well, how to offer craft-based critiques, how to ask questions and frame suggestions as a way to further their work rather than slam it. When I got to the actual marking, though, I hit a new problem: balance.

Exactly how much critique was I supposed to give? I wanted to identify areas of improvement without crushing students’ souls. What was too much or too little?

After some trial and error, I found what worked for me: three suggestions.

I’ve been trained as an editor, and though that’s a very different role than that as a Creative Writing TA, both require finding that tricky balance between praise (“You did the thing and part of it works! Congrats!”) and critique (“Here’s how to make it even stronger…”).

I learned that for initial letters to writers, you should start with praise, describe five clearly defined areas to improve, and end with praise again. It’s the usual “compliment sandwich,” but having a specific number of suggestions or critiques to offer gives a certain focus to feedback.

For my TA work, I’ve adapted this structure to three critical remarks, which works better with the shorter and higher volume assignments we mark.

Limiting suggestions and critiques to three helps me:

1) Clearly communicate the most important feedback.

If I’m only making three suggestions, these need to be the three most important areas of improvement that would make the biggest impact on the piece. They’re often “bigger picture” kinds of suggestions, like making the conflict clearer or taking another look at the pacing. I usually use bullet points to separate the three suggestions so they’re easy to read and understand. Sometimes I’ll add a fourth suggestion, especially if there’s something smaller I need to address with the rubric, but in general, I try to keep to three larger areas of improvement.

2) Make my feedback “actionable.”

As writers, we know that a huge wall of feedback can be overwhelming and off-putting, even when it’s well-intentioned. Having just three areas to focus on can be more helpful if a writer is looking to revise or simply to improve for the next assignment. They can use that feedback to direct their efforts to the main growth areas of the piece rather than to smaller details with a more limited impact.

3) Make good use of my time while marking.

Three clear suggestions are a lot quicker to produce for each assignment than a list of everything the writer might be able to improve. When you’re marking 55 assignments, that time adds up. I also find that the process just feels faster when you’re ticking off your requirement of three suggestions—you know exactly how much you need and how far along you are.

When I’m actually marking, my process looks something like this:

  • Read through the piece a couple times, making notes on areas of strength and weakness.
  • Compile the strengths into a short paragraph of what worked in the assignment. I usually create or use a comment bank to reuse many of these compliments across assignments.
  • Add three bullet points on the three most important areas of improvement.
  • Finish off with a few more encouraging comments.

Of course, I’m also happy to talk to students further about their work in office hours if they want to know more about how to improve. However, I’ve found that limiting to three critical remarks in my written feedback keeps me from getting bogged down in critique and allows me more room to think about what each student has done well—bonus for my mental health and for the student’s confidence!

Interpretation of Course Evaluation Results

Student Evaluations of Teaching from last semester’s courses are set to be released around the mid-term mark. Some of you will be receiving these evaluations for the first time, while others have received them and perhaps not known what to do with this feedback. In an effort to be proactive, I have asked instructors in the Minor Program to provide their own strategies and recommendations:

Sarah Leavitt

1. Before you start reading the evaluations, make a plan. How will you cope with negative feedback? Do you have a colleague or friend you could talk to about it? The prof for that course is a great person to reach out to for a reality check and support. Talk to yourself in advance about the importance of not taking feedback personally.

2. Read evaluations during the day, not before bed. Give yourself enough time to absorb and think about the evaluations.

3. Read them through a few times to be sure you take in all the information.

4. Sort the feedback into categories as you read it, like for example:

  • Non-specific positive feedback that makes me happy but is otherwise not that useful
  • Constructive positive feedback that helps me identify some strengths and skills that I have, and points out specific things I did a great job on
  • Negative feedback that seems mean or personal and can be set aside and not returned to
  • Negative feedback that is specific and constructive, and/or that confirms something I already know I need to improve 

If you find it stressful to read evaluations, you’re not alone! My guess would be that 99% of us feel the same way and the other 1% are putting on a brave face. Evaluations can include mean-spirited or unhelpful comments about your work. They can make you feel bad. However, evaluations can also be a good opportunity to see how students responded to your work. You can get some good positive feedback and ideas for further improvement.

Kevin Chong

I don’t look at my evals right after a class ends. Sometimes it will take months. Even then I look at them the way some might watch a horror movie–through their hands. While most of my evals have been nice, a few have been nasty and bruising. For me, an important part of my post-reaction is to think of the intention behind the feedback. Is it only an attempt to injure? If so, try to forget about it. But if comes from some kind of frustration, what do you have the power to alleviate? Work from there.

Taylor Brown Evans

I have found that students tend to be a lot more critical of their TAs than their Instructors. This is of course completely unfair, usually unfounded, and probably based on pretty wonky preconceptions of authority. As such, TA evaluations can sometimes end up being a venting space for students who want to complain about aspects of the course that are really not in the TAs’ control. Things such as the turn around of grades, amount of feedback, or how assignments are assessed, are really the responsibility of the Instructor.

Also (and especially in the intro-level classes), this is the first time many of the students are trying their hand at the excruciatingly vulnerable art of writing, and the first time many of them have ever had to confront critical analysis of their work. Students at this level often haven’t yet developed the tools to assess their own work impartially, and can sometimes have difficulty discerning technical critique from a personal criticism.

Because TAs are often the ones delivering this critique, they end up bearing the brunt of what is really just a sensitive backlash. Of course, this doesn’t mean we should ignore these evals — even the misguided ones carry vital clues on how to improve the course, and our communication — but I think it is important to try to remember the context of who the students are at this stage, what their frustrations may be, and to keep in mind that, unfortunately, these frustrations often land at the feet of TAs.

Sara Graefe

Processing evaluations is hard, even after years of teaching. I inevitably perseverate over a handful of negative comments without fully taking in the reams of positive ones. Make sure you’re feeling well-resourced (I wait until term is over, when I’m more rested and resilient). Talk through the comments, both negative AND positive, with a support person – a peer, faculty mentor or trusted friend or partner. Don’t beat up on yourself over negative feedback, but be honest: is this simply a mean-spirited comment that you can let go? Or does it contain a grain of truth that you can use to improve your teaching?

Resources

Instructor: If you do decide to read the evals right away, some comments can understandably elicit strong emotions. If you find yourself upset about a particular evaluation, I encourage you to reach out to the instructor of record for the course. They may be able to provide insight, or to alleviate any unnecessary stress these comments may cause.

The Internet:  These are primarily resources for instructors, but there are some useful strategies detailed

https://www.mcgill.ca/mercury/instructors/interpretation#Recommendations%20for%20Interpreting%20Written%20Comments

https://teaching.utoronto.ca/teaching-support/gathering-formative-feedback/interpreting-results/

TA Support: You’re most welcome to meet with John, Roquela or me.

 

Advice From A Former TA: Keri Korteling

One: Make sure you listen well. I found that being a TA was one of the best opportunities during my MFA to learn about writing and craft. I had a wonderful mentor showing me how to teach, but I also had wonderful students who asked questions I hadn’t thought to prepare for. Sometimes I found opportunities to involve students in finding answers to those questions, particularly around issues of representation and different kinds of experience. My students had lived experience that was different from mine, and they had reading experience that was different than mine. It was a pleasure to be able to include those new ideas.

Two: Set a schedule for your TA responsibilities and stick to it. Your classes run at a set time. Your work life is scheduled. Make sure you plan well in advance for busy times like marking. It can be easy to burn out if you try to do all the marking at one session. If you are able, get together with your fellow TAs and organize a mark-a-thon, or even if you’re at your individual residences, try to connect during marking sessions so that evaluations are similar.

I learned a lot about craft. In order to teach well (or, really at all), you have to know your stuff and have a variety of ways of speaking about craft elements and solving writing problems. I found that creating lectures was a great way to learn. I also tried to maintain regular check ins with my mentor/s, who were able to provide answers on questions ranging from how to deal with tardiness to how to manage a student who was displeased with their grade. My mentors also were able to provide helpful advice around lecture delivery, or managing a tricky workshop space. Use them!

I also made very close friendships with my fellow TAs. We still meet up on the regular two years past graduation. These are friendships to be treasured.

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