Recently I started working for a hotel called 910 Beach Avenue Apartment Hotels in downtown Vancouver and couldn’t be more happy that I took the job. The owner and manager of the hotel, Ethel Wan-Sharp, is a graduate of SFU’s business school and has been a successful in the hotel industry, working for various big name chains like the Sheraton. So when it came to designing her own hotel, Ethel took a more unconventional approach. As we learned in Chapter 10 of the textbook, Ethel takes an inverted pyramid approach to running her business. This involves putting the employees first and using Maslow’s hierarchy of needs to ensure that they are all working a job that satisfies them. She ensures that all of the employees’ physiological needs are met and then allows them opportunities to advance in pay and position. Perhaps most importantly, she takes a theory Y approach and does not micro manage her employees. Instead Ethel allows freedom in the workplace as long as work is still being done.
This job is a refreshing change for me as my previous one was at a cafe where myself, and other employees were micromanaged. The approach that Ethel takes in leading the team works because she includes all the employees and ensures that we are all taken care of, thus creating community. This makes employees want to stay and work thus creating a low turnover rate, something uncommon in the tourism industry. As a student she makes sure that work does not conflict with my exams or classes and she makes sure I am taken care of. This motivates me to work better and complete my job to the best of my abilities in order to ensure my position with a company like this. 
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Works Cited
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Day, A. (2013). Those Flippin’ Pyramids of School Hierarchy. Meridianvale. Retrieved April 2, 2017, from https://meridianvale.wordpress.com/2013/01/06/those-flippin-pyramids-of-school-hierarchy/.
Elmer-DeWitt, P. (2011, August 29). Rethinking Apple’s org chart. Retrieved April 03, 2017, from http://fortune.com/2011/08/29/rethinking-apples-org-chart/