Time to Rebuild Brand Image – Lululemon

Lululemon is a company that advocate a healthy life style. Their brand image always be positive and friendly. However, this time the CEO of Lululemon didn’t show respect to their customers, which make the customers angry and feel disappointed to Lulumelon.

Lululemon want to popularize yoga, they hold free yoga classes and design pretty and environmentally friendly yoga clothes. But the CEO said not everybody fit in their clothes, this is conflicting to what the company advertised before. This may have influence on their customers who are loyal to the brand.

When facing this kind of quality issue, the CEO should apologize to their customers first to comfort them. It is unethical to criticize other people’s figure especially when they are your customers. Customers choose this brand because they trust and agree with the company’s brand culture. The company should think about how to solve this problem, not how to shift responsibility.


“The Vancouver Sun.” Www.vancouversun.com. 18 Nov. 2013 .

https://blogs.ubc.ca/comm101sec105/2013/11/17/its-not-me-its-you-lululemon/

Value of Advertising

Twitter raised its share price by 25% and eventually priced at $26 per share. As a firm just founded seven years ago, it is pretty surprising that it worth more than $18bn now. However, social media platforms do not make money by the traditional way. For example, Almost all of Twitter’s revenue – about 85% of it – comes from advertising on its site.

I found this blog is interesting because it analysed why these social media platforms can have such a high value. This article also talked about a test project conducted on LinkedIn. The conclusion confirmed that the advertisements pushed to LinkedIn really worked. This explained why more and more companies would like to advertise on social media platforms.

Compared to the traditional advertising methods, this is more efficient and more affordable. That’s why some newly established companies prefer advertise via Facebook. What’s more, because the information of users are published on social media , the companies can customize their advertisements by those valuable information. Because of these advantages of social media advertising, the companies are more willing to pay to the platforms.


“How to Earn Money from Facebook Twitter and Google – Sharing links.” How to Earn Money from Facebook Twitter and Google – Sharing links. 18 Nov. 2013 .

http://www.bbc.co.uk/news/business-24397472
MARJO JOHNE’s Blog on THE GLOBE AND MAIL
http://www.theglobeandmail.com/globe-investor/investment-ideas/facebook-twitter-get-thumbs-up-from-advisers/article15436693/

WeChat – A communication revolution in China

Before Jan. 21, 2011, the methods of communication were limited to messages and calling. Nobody foresaw an app will change the definition of communication during 4 months, from the version 1.0 launched in January and then updated till the end of April, the number of We-chat’s users became more than 4 million, after version2.0 launched in May, some users began to use we-chat to replace the traditional communication ways, the user’s number had increasingly burst to more than 80 million in the end of 2011.

Nowadays more than 600 million Chinese are using we-chat and 70 million users are foreigners. In other words, more than 60% of cellphone user are using we-chat in China, it is not only resulted in the decline of message usage but also influenced traditional communication methods. The increasing of total message number declined and people prefer use we-chat rather than calling compared with other methods since we-chat is convenient and free.

Before we-chat launched, communication methods governed by tradition and online chatting, now we-chat start to have impact on traditional communication methods. In the future, the communication company will be pushed to pay more attention on internet service to confront newly emerged communication methods.


“Just Short of 2 Years Old, WeChat App Surpasses 300 Million Users.” Tech in Asia. 18 Nov. 2013 .

http://www.mobileapptesting.com/the-worlds-top-10-most-popular-social-networking-apps/2012/09/

Rubber Duck’s Value Proposition

Florentijn Hofman’s Rubber Duck has been exhibited in several cities and has created incredible profits. For instance, the Giant Rubber Duck had been showed in Beijing for two months and made nearly 33 million dollars (US).

The main reason the rubber duck is so welcomed is that it can make people recall their childhood. Adults are more willing to spend money on things that remind them happy and easy childhood because they have lots of stress now. Although the limited edition rubber duck is quite expensive (about $50 each), they are sold out quickly. Secondly, the design of rubber is simple , people are tend to buy things that designed simple and without too much decoration. Like Apple’s products, they do not have complex design but still very popular. People’s thoughts may change as time goes by. They prefer different kinds of design in different time period. A product’s value proposition is important and need to change as people’s thoughts change.


“Dutch artist’s duck arrives in Sydney harbour.” Phaidon. 17 Nov. 2013 .

http://www.worldcrunch.com/default/onomichi-2012/c0s11656/#.Uoh4fsSTjtQ
http://www.economist.com/blogs/schumpeter/2013/11/toys

Influence for small producers by online trading platform

On Nov. 11 last year, the majority of Chinese begin to touch the online shop since the “single’s day” activity by Alibaba, more than 3 billion dollars had been processed by Alibaba. This year, Alibaba group continues this successful trade activity and to sum up, obviously its successful again.In total, Alibaba processed more than $5.75-billion (U.S.) on Monday.

As for small Firm, in traditional business system, these firm always have to compromise with markets because they need goods markets to sell the goods to individuals, the role of supplier is replenishing goods for them, however, recent years Alibaba gave these firms a trading platform to trade with consumers, which means, without sell goods by the markets, other portal for selling products can be used, these portal will not influence the selling in the market and do not occupy lots of resource during the trade, however, when the sale become the majority of total sale, company always become inequality for small firm, sometimes they have to stand the rules of online trading platform and they also cannot compete with other firm in normal market because the sale in online shopping always become the main sale in total sale.


News, Bloomberg. “Alibaba Breaks Sales Record Amid China Singles-Day Rebate.” Bloomberg.com. 12 Nov. 2013. Bloomberg. 16 Nov. 2013 .

http://www.theglobeandmail.com/report-on-business/chinas-cyber-shopping-holiday-breaks-global-records/article15381123/

US government shutdown

The US government has begun a partial shutdown after the two houses of Congress failed to agree the healthcare reform. Actually, the US government had experienced shutdowns several times since 1977. But this time is the only one during a 17-year period.

The government shutdown has a big influence on business. Infrastructures like national parks and museums will close. Permission of visa and passport will be delayed. This will ruin tourism, which definitely cause loss to the US. The government cannot pay the federal employees which will affect their normal life. Because of the influence, people may feel unsafe in the society. It will cause society instability in some extent. What’s more, this maybe also affect US’s financial situation. US dollar will depreciate, which means the money value of the US dollar is decreased. This result in a loss to the countries who have national debt of the US. This maybe lead to inflation.


“The Libertarian Republic.” The Libertarian Republic. 16 Nov. 2013 <http://thelibertarianrepublic.com/lets-shut-federal-government-forever/>.

http://www.theglobeandmail.com/report-on-business/economy/shutdown-to-slowdown-how-washingtons-mess-is-hurting-business/article14712510/