For the people who unhesitatingly believe that technology can only bring benefits to our lives, there is a headline for you: “Home Depot Says About 53 Million Email Addresses Stolen in Breach”. The world’s largest home improvement chain was attacked by hackers. The company also states that the hackers used a third-party vendor’s user name and password to enter their network and system.
Along with the developing of technology, a lot of retailers chose to hire consultants for business technology management (BTM). There is no doubt that technology does help the retailer to work more efficiently. The cashiers are able to send you a bunch of coupons through email. This however created a hazard to your personal information, because hackers can use more advance technology to attack the system. On one hand, from my point of view, I believed that any company has the obligation to protect their customers’ personal information. This is important for establishing a good customer relationship. Company should hire a more effective data security system in order to fix the existing vulnerabilities.
On the other hand, shouldn’t the customers consider more before they give out their personal information to the retailer? You don’t have to tell them your email and your zip code, and you can directly avoid some hazards by just being more watchful. I think after reading this news, I will stop telling them my true email address.