Dragonair–being successful for its excellent service

What is “Customer Service”-–The degree of assistance and courtesy granted those who patronize a business.
The service you enjoy when you choose dragonair: Professional, multi-culture,and experienced.
Dragonair Customer review :  15 July 2013 by David
Seat Comfort :great
Staff Service :greet
Catering :good
Entertainment :good
Recommended :great
Hong Kong to Da Nang – flights on time, food and beverages served on board very good, with attentive staff on this short 1hr 25 minute flight. Only downside was the aircraft was situated quite a distance away from the terminal at HKIA which resulted in a long bus ride.
Dragonair sponsors over million for student pilots to be trained in Australia. Eventhough the entry requirement isn’t that high, however, the opportunity to be trained in Australia is rather rare. Simply with a good english proficency and hongkong residence permit is not enough. One has to go through computer skills, English, health examination and pass them all and being admitted are only a single digit number of people. Through a period of 60 weeks of training in Australia and by passing the Frozen Pilot liscense examination, then you’re finally part of the Dragonair piloting team. This is why they may assure their quality service

satisfy parts of demand

As we all know, the smart phone of Blackberry is not for entertainment or, in other words, they are not designed to be play. The entertainment function may be not as powerful as other smart phone like sumsung or Apple, but it still has a broad market. The main reason for this phenomenon is that the company only focus on parts of consumers and satisfy their demand. Though Blackberry dose not develop a lot of software for their smart phone to make them more attractive to the youth, they still have a lot of loyal customers who look the entertainment software in their phone as redundant things.

Changing–the only way to sucseed

Living in a changing world, the only way to be successful is changing ourselves.

With fierce competition in job market, we should be as variable as the weather in Vancouver. The sun shined in the morning, and then downpours battered the city in the evening. The people in Vancouver have already get used to this unsettled weather and are fully aware of what to do: as the change of weather and change themselves.

In the market as well. The demand of the customer can be very hard to forecast. Many new product are being produced all the time. No one is sure about which product can catch customer’s eyes and which fails. When there is a new business opportunity, we must catch it as quickly as possible and should not be afraid to change. Just like Sumsung, it reacted quickly and changed itself. Faced with the big challenge from Apple, it dose not lose its opportunity and win itself a vaster development space. To the contrary, Kodac should have had an opportunity to adjust its product to the market requirment, but it chose to stay there and do nothing. The decision they had made led to the death of their company.