September 2014

Wal-Bank Round 2

After a failed effort in 2005, Walmart has made a second foray into the market for the unbanked. Regulatory complications stymied its last attempt, motivating Walmart to look for a strategic partner, rather than handling the service itself. It found one in GreenDot’s GoBank, which is a simple, cheap, online alternative to a traditional bank.

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Photo from the Fiscal Times

Such an alliance appears mutually beneficial, allowing Walmart to circumvent the regulations of becoming a bank, and giving GreenDot an advantage in acquiring customers. Online banks lower overhead, allowing the offer low fee accounts by avoiding an expensive network of branches, but in doing so sacrifice visibility and convenience. Walmart’s retail network is omnipresent and established, with around 4200 locations–only 1100 fewer than Bank of America. This allows GreenDot to maintain its cost advantage, whilst minimizing its visibility shortcomings. Furthermore, Walmart is incentivized to push GoBank’s adoption, which makes GreenDot’s position in this partnership even stronger. The only uncertainty is what portion of revenue GreenDot had to sacrifice in exchange for the accommodation, which determines to a degree how beneficial this will be for each of the two partners, along with how many accounts are activated as a result.

In summation, this appears to be a partnership with the potential to help each side meet their needs, as one increases its presence in the consumer’s mind–without using capital–and the other avoids the regulatory hurdles preventing it from making money from the billions of transactions that occur at its locations annually.

 

CVS Rebrands CVS Health, Retires Cigarette Sales – Business Ethics

The decision by CVS to end cigarette sales–as part of a larger rebranding to promote health–is not an example of Stakeholder Theory being practiced, but rather a gamble to generate more value for the company. Estimates peg losses at $2 billion in sales per year as a result of the policy. Thus, the simplest conclusion is that the company is sacrificing revenue, and profit, to reduce the distribution of a dangerous product.

CVS Marketing

Photo by Seth Wenig

But, if CVS’ decision was strictly moral, it would not be erecting multi-story inflatable cigarettes, adorned with the slogan, “Cigarettes out. Health in.” around cities. CVS is in pursuit of a new, revenue stream that is larger than its tobacco sales: acting as an auxiliary to the overburdened primary care network. The company already runs 900 walk-in clinics. By leveraging its high-profile cigarette ban as a marketing strategy, the chain is hoping to lend credence to its new name, CVS Health, and make it synonymous with health and wellness. A new, focused brand, will give it an advantage over tobacco selling competitors like Walgreens and Rite-Aid in the primary-care space.

And thus while a consequence of the policy may in fact be a benefit to consumer stakeholders, the decisions were done to impress shareholders, and to eventually generate value, per Friedman’s beliefs.