The article introduces a Dutch bank-ING to us and talks about its winning digital strategy.
It briefly describes the company first and lets readers know the current situation of the company.ING is short for International Netherlands Group and ING-DiBa is an online bank owned by ING.The article is mainly talks about the ING-DiBa and its digital strategy.
It also talks about the market environment of the banks.As the world is going through the digital transformation and fewer people visit banks nowadays.What’s more,the bank doesn’t have many hypostatic stores.Hence,it comprehensively tells us the reasons why the company takes digital strategy.Situation analysis is really important for the strategic decision making of a company.Situation analysis is the second step in the marketing plan. A marketing plan is created to guide business on how to communicate the benefits of their products to the needs of potential customer.It’s not only about internal strategic assessment,but also about external strategic assessment.So the article clearly and comprehensively talks about this part of the company.
The article also mentions the idealization of the company.Idealization is about the possible future scenarios and business opportunities.The process of looking at possibilities before the considerations of probability and actualization are investigated.As the article says,ING aims to build ‘components’-processes and products-that can be used across the group.So that costs can be saved and customers can be better served.What’s more,ING wants to lift the share of revenues from fees and commissions from15% to 20% in the next four years and reduces its dependence on interest income.
The possible challenge that the ING may have also be mentioned in the article.The shift is a huge test for branchless banking and ING has not ‘cracked the nut’ of avoiding bad credits.So,the solution for the company to conquer this problem is also an important part of the company’s strategy.
Anyway,the article really comprehensively describes the company and tells us its strategy of the company in front of the changing world.It uses words professionally and has really clear organization.What’s more,it makes us feel that strategic decision making is really important for a company,it helps the company progress more quickly and achieve its goal more easily.
references:
http://www.smh.com.au/money/saving/ing-to-scrap-international-atm-fees-20171109-gzhtpk.html
https://en.wikipedia.org/wiki/Situation_analysis
https://www.ing.com/web/show