Blackboard Collaborate Announcements

Collaborate Service Notification – November 27, 2012 at 12:58PM

Posted by: | November 27, 2012

Dear Customer, This e-mail is to notify you that there has been a Blackboard Collaborate Support Update.

Blackboard Collaborate – Web Conferencing Hosted Notifications

Subject: Important Service Notification – Web Conferencing – Post Disruption Notification

Date: Tuesday 11/27/20012

Begin Time: 1:15 GMT-5

End Time: 3:45 GMT-5

Duration: 2:30

Affected Users: All users on hosted North American SAS.

Details: Web Conferencing and Elluminate Live! has recently experienced a service disruption.  Users may have experienced intermittent performance issues with starting or viewing recordings.

This issue did not affect live sessions.

We apologize for the inconvenience that this disruption may have caused and will continue to work towards reducing further disruptions.

Updates to this article can be found at:
http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1857

To unsubscribe to these notifications: If you have an account on the Blackboard Collaborate support portal, login at: http://support.blackboardcollaborate.com Then manage your subscriptions at: ‘My Support’ tab > ‘My Subscriptions’. If you do not have a login to our support portal, send a message to: bbcollabsupport-unsubscribe@blackboard.com with the subject title “Unsubscribe”. Please allow 1-2 business days to process.

Help Desk and Customer Support Software by Parature

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