Dear Customer, This e-mail is to notify you that there has been a Blackboard Collaborate Support Update.
Blackboard Collaborate – Web Conferencing Hosted Notifications
Subject: Important Service Notification – Web Conferencing – Post Disruption Notification
Date: Wed. Dec 19th, 2012
Begin Time: 10:58 am EST, GMT-5
End Time: 11:35 am EST, GMT-5
Duration: 37 min
Affected Users: All Web Conferencing Users and Elluminate Live! V10
Details:
Web Conferencing users may experience the following symptoms:
- Latency when accessing SAS, Web Conferencing or Elluminate Live! V10
- Slowness when accessing services
- Inability to connect to services
We apologize for the inconvenience that this disruption may have caused and will continue to work towards reducing further disruptions.
Updates to this article can be found at:
http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1857
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