Dear Customer, This e-mail is to notify you that there has been a Blackboard Collaborate Support Update.
Blackboard Collaborate – Web Conferencing Hosted Notifications
Subject: Important Service Notification – Web Conferencing – Post Disruption Notification
Date: Friday, January, 11, 2013
Begin Time: 9:17 AM GMT-5 (US Eastern)
End Time: 9:42 AM GMT-5 (US Eastern)
Duration: 25 min
Affected Users: All Web Conferencing Users and Elluminate Live! V10 hosted in North America
Details:
Web Conferencing users may have experienced the following symptoms:
- Intermittent latency when accessing SAS, Web Conferencing or Elluminate Live! V10
- Intermittent slowness when accessing services
- Intermittent inability to connect to services
This issue is now resolved, we apologize for the inconvenience that this disruption may have caused and will continue to work towards reducing further disruptions.
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