Dear Customer, This e-mail is to notify you that there has been a Blackboard Collaborate Support Update.
Blackboard Collaborate – Web Conferencing Hosted Notifications
Subject: Important Service Notification – North American Hosted Web Conferencing – Scheduled Maintenance Disruption Notification
Blackboard Collaborate Web Conferencing will be undergoing IP renumbering during the regularly scheduled maintenance window on Saturday, March 2, 2013. Please read KB article 2798
Begin Time: Saturday, March 2, 2013 10:00 PM (US Eastern / GMT-5)
End Time: Sunday, March 3, 2013 4:00 AM (US Eastern / GMT-5)
Duration: 6 hours
Affected Users: All Web Conferencing & Elluminate Live! Users
Details: During the upcoming maintenance, Blackboard Collaborate Web Conferencing and Elluminate Live! North American Hosted sessions and recordings will be intermittently unavailable. System administrators should review KB article 2798 for important details regarding potential changes that may require a CMS restart and network updates.
Updates to this article can be found at:
http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1857
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