Dear Customer, This e-mail is to notify you that there has been a Blackboard Collaborate Support Update.

Blackboard Collaborate – Web Conferencing Notification – Hosted NA-SAS

Blackboard Collaborate Web Conferencing – Hosted NA-SAS Planned Service Maintenance Notification

Blackboard Collaborate will be performing maintenance during the regularly scheduled maintenance window on Saturday, October 5th, 2013.

Begin Time: Saturday, October 5th, 2013 22:00 US Eastern (UTC-4)

End Time: Sunday, October 6th,  2013 06:00 US Eastern (UTC-4)

Affected Users: NA-SAS

Details: During the upcoming maintenance, Blackboard Collaborate NA-SAS services may experience minor performance degradation.

Please refer to the North American Web Conferencing Status Page for the most up to date status of our system.

Please refer to knowledge base article 3072 for more information on the Blackboard Collaborate notification process.

Updates to this article can be found at:
http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1857

To unsubscribe to these notifications: If you have an account on the Blackboard Collaborate support portal, login at: http://support.blackboardcollaborate.com Then manage your subscriptions at: ‘My Support’ tab > ‘My Subscriptions’. If you do not have a login to our support portal, send a message to: bbcollabsupport-unsubscribe@blackboard.com with the subject title “Unsubscribe”. Please allow 1-2 business days to process.