Dear Customer, This e-mail is to notify you that there has been a Blackboard Collaborate Support Update.
Blackboard Collaborate – Web Conferencing Notification – Hosted NA-SAS
Blackboard Collaborate Web Conferencing – Hosted NA-SAS Service Maintenance Notification
Blackboard Collaborate will be performing maintenance during the regularly scheduled maintenance window on Saturday, January 18, 2014.
Begin Time: Saturday, January 18, 2014 22:00 PM (US Eastern / GMT-5)
End Time: Sunday, January 19, 2014 06:00 AM (US Eastern / GMT-5)
Affected Users: NA-SAS (US Hosted)
Details: During the upcoming maintenance, our US-SAS services will be intermittently unavailable. Users will not be able to login to the SAS or launch web conferencing sessions or recordings. We will do our best to minimize the amount of time taken for this maintenance.
If you have any questions or concerns, please contact Blackboard Collaborate Technical Support through our support portal at http://ift.tt/1aluFxK.
- Please refer to the North American US Hosted Web Conferencing Status Page for the most up to date status of our system.
- Please refer to knowledge base article 3072 for more information on the Blackboard Collaborate notification process.
To unsubscribe to these notifications: If you have an account on the Blackboard Collaborate support portal, login at: http://ift.tt/1aluFxK Then manage your subscriptions at: ‘My Support’ tab > ‘My Subscriptions’. If you do not have a login to our support portal, send a message to: bbcollabsupport-unsubscribe@blackboard.com with the subject title “Unsubscribe”. Please allow 1-2 business days to process.
