Dear Customer, This e-mail is to notify you that there has been a Blackboard Collaborate Support Update.
Blackboard Collaborate – Web Conferencing Hosted Notifications
Subject: Important Service Notification – Web Conferencing – Post Disruption Notification
Date: Tuesday 11/27/20012
Begin Time: 1:15 GMT-5
End Time: 3:45 GMT-5
Duration: 2:30
Affected Users: All users on hosted North American SAS.
Details: Web Conferencing and Elluminate Live! has recently experienced a service disruption. Users may have experienced intermittent performance issues with starting or viewing recordings.
This issue did not affect live sessions.
We apologize for the inconvenience that this disruption may have caused and will continue to work towards reducing further disruptions.
Updates to this article can be found at:
http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1857
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