In most cases, you would use online sites such as Expedia or Priceline to get a cheaper price for a nice hotel or vacation by booking in advance. However, what has happened recently with a few cases is that somehow the servers that these online travel sites use has not been updated with the appropriate information regarding availability of rooms for various different hotels. This means that individuals and families who have booked their relaxing stay in advance, have gotten to their destination only to be told that they “do not exist in the system.” The online businesses have ensured its dissatisfied customers that this kind of thing happens from time to time when there is an overload of requests and hits on their sites and that they will be refunded of their deposits.
I personally believe that this is a very risky game to play as an online business. If your going to create a website that is attached to thousands of different hotels then you must ensure that your servers are updated with the statuses of each and every hotel that is featured. It’s incredibly unfair to put someone who is just looking to get away and relax in a situation that can ruin a vacation.

Article Used: http://tech.fortune.cnn.com/2011/11/23/online-travel-mistakes/?iid=HP_River





