“Alibaba Group Holding Limited is a Chinese e-commerce company that provides consumer-to-consumer, business-to-consumer and business-to-business sales services via web portals.”
November 11 is Remembrance Day in the Western Country, but it is Single’s Day in China. The reason why people call it Single’s Day because 11.11 looks like four single men. In 2009, Alibaba Group took the first move advantage and created the Single’s Day Sale on Taobao, which is an online shopping platform belongs to Alibaba. Single’s Day Sale is similar to Black Friday Sale in the western country, but it sells everything online and only for 24 hours.
Jack Ma, the chairman of Alibaba Group, believes that there is a huge opportunity in creating Chinese customers’ incentive to buy more things online, because it is cheaper and convenient. He is definitely right. Single’s Day sales started with many cheaper, local and everyday use products. Alibaba Group spend After Alibaba Group launched this Single’s Day Sale project, Chinese customers started to spend more money on online. One reason behind this is that customers feel a sense of urgent for the 24 hours sales. They believe that if they do not buy something within 24 hours, they will suffer lost when they buy things at full prices later on. Many customers even buy lots of things that they do not need.
Even though the revenue was not very high in the first year, the sales went up quickly after many well-known brands started to join in, such as Siemens and Lancome. The sales of Single’s Day increases dramatically from 52 million Yuan, Chinese Dollar, in 2009 to 111 hundred million Yuan in 2016.
Why is Single’s Day Sale so successful?
- Good Choice on the Date. The Single’s Day, “11.11”, is not only a special day for single people, but also easy to remember.
- Win-win. Both Alibaba Group and individual sellers can make high profit by lower retail prices. For Alibaba Group, the more sellers sales, the more they will make. For individual sellers, through selling discount products online, individual sellers can attract customers to try their products and buy more things later on. Moreover, it will raise awareness of these brands and build connections between customers and sellers.
- Promotion. Alibaba Group spend billions of money on online and offline promotions. It increases customers awareness of these deals and creates incentive for them to buy more.
Resources:
https://en.wikipedia.org/wiki/Alibaba_Group
http://quotesgram.com/jack-ma-quotes/