Today’s shopping centre

It is not surprising to see that as time passes, many high-tech gizmos become outdated or become obsolete entirely. Today, physical markets such as the mall are just another means that may be coming to an end. In-person transactions may soon be a thing of the past! This, however, should not surprise anyone of us. After all, we, humans, currently sit on the ever increasingly steep slope of technology. In other words, our technology is only advancing faster as time passes. But what does that mean for the rest of world? What are the implications for the business world? For one, technology seems to breed isolation. Today, more and more people are able to work from the convenience of their homes, communicating with their boss, coworkers, customers, clients, by means of technology. Online schooling, is yet another technology-convenient form of education that is becoming widely popular. The same goes for shopping, with the birth of ecommerce business like amazon and eBay, technology has given us fewer and fewer reasons to leave the house! As businesses begin to see a shift from in-store sales to online sales, many will have to revise job distributions, allocating more workers to tech-related jobs, operating from behind the screen. This means more training and higher-level skilled workers. As mall owners invest to create incentive for customers to keep coming and making in-person transactions, the rapidly advancing technology today is becoming a force extremely difficult to compete with. Unless malls start to give us something that we can’t get from our beloved computers, tablets, and smartphones, they will soon be just another white elephant.

The Globe and Mail article: http://www.theglobeandmail.com/report-on-business/industry-news/marketing/online-shopping-forces-malls-to-evolve-and-keep-customers-coming-back/article20777568/