09/11/13

Is it ethical for customers to be charged according to their weight?

 

Samoa Airlines, is a small company offering connecting flights between the Samoan islands. At the beginning of this year, the CEO of the company, Chris Langton, changed the pricing policy from per seat to per pound pricing. Therefore in his opinion the new pricing system offers a fair price to all his customers. However the question remains if the pricing policy is ethical? Charging people based on their weight, may not seem fair and could be seen as a discriminatory practice, however companies have to pay for their fuel based on how much the plane weighs. With fuel prices raising daily the airlines have to look for new ways of lowering their costs in order to offer competitive prices.In some cases, some of these new ways of cutting cost may seem unethical but are for the benefit of the customer.

 

http://www.cbsnews.com/8301-505266_162-57581555/plane-travel-by-the-pound-samoa-air-says-charging-passengers-by-weight-is-paying-off/