Since the development of the internet, a great number of daily activities have become much easier. One of those activities is shopping. More and more people are online shopping every day, and a recent poll said that 61% of Canadians want to do their Christmas shopping online this year.
Benefits
With online shopping, consumers are able to stay in the comfort of their home AND shop, all with the click of a mouse. Buying products online allows consumers to browse through large categories and numbers of products at a time without having to visit separate stores in person. It saves a significant amount of time spent travelling to/from the stores, leaving the consumer with surplus time to spend elsewhere. Furthermore, by simply entering a credit card number, consumers can have the products they purchased delivered right to their doorstep. Convenient, right? If the online store is successful, business owners also receive positive benefits. They are able to save money on rent to spend elsewhere in their business. This is the reason why purchasing items from sites such as eBay is so much cheaper than buying items in the store.
Problems
Online shopping also creates some problems for both consumers and businesses. One major problem is that with the new technology, companies don’t have to hire as many workers. This decreases the number of jobs available. For consumers, there are a number of issues that may arise. One major problem with online shopping is that customers don’t get to see the actual product they are ordering in person. Thus, what they receive may not be what they had originally expected. This may result in the customer having to return the product, which means a lot of wasted time.
In the end, it is up to the customer whether or not they want to purchase online. Personally, I love online shopping, and think that the benefits outweigh the problems. Since online shopping is still a relatively new concept, it will be interesting to see what kind of new ideas companies will come up with to increase profit via the internet.