Resume

William Ho

1234 Williams Rd

Richmond, BC v6Y 1A1

willwkho@gmail.com

(604)123-1234

Objective

To obtain employment that will help me improve my skills in marketing and customer service.

Education

University of British Columbia                                                                                                                                                                                                        September 2010 – Present

• Fourth year undergraduate student in the Faculty of Arts majoring in Sociology

Qualifications

• Exceptional customer service and communication skills
• Strong sales skills and understanding of public relations
• Skilled at executing tasks and projects
• A strong team and individual worker with leadership experience and project planning
• Detail oriented and strong work ethic

Relevant Work Experience

Sales Associate, Search Canada                                                                                                                                                                               Richmond, BC, August 2010 – December 2013 (3 years 5 months)

• Achieved “second best sales associate” within the Hardware and Fitness department within a month and held that position for 3.5 years.
• Took the position of “top sales associate” for several months and was among the top 7 sales associates for Hardware and Fitness across Sears Canada
• Assisted my manager in managing stock reports and price adjustments
• Processed sales, returns and exchanges as well as closing of cashiers
• Built up customer relations and was sought by name from returning customers

Relevant Volunteer Experience

Cadet Warrant Officer                                                                                                                                                                                                         Richmond, BC, February 2004 – August 2008 (4 years 7 months) 12 Service battalion Armoury

• Had 30+ cadets under my command and instruction.
• Applied and completed leadership and instruction courses in both the Vernon Army Cadet Training Center and New Westminster armories.
• Ensured cadets were prepared for weekly drill nights and met the standards set by my superiors when examined.

Volunteer French/ English Reading Buddy                                                                                                                                                             Richmond, BC, April 2007 – May 2010 (3 years 2 months) Richmond Brighouse Library

• Provided elementary schools students with a mentor that facilitate their reading writing and speaking abilities in both French and English
• Was chosen to help promote the Reading Buddy program at Hugh McRoberts Secondary School

Technical Skills

Software: MS Office (90 wpm), WordPress, SPSS, SOFA                                                                                                                                                                                                                     Miscellaneous:       Social Media                                                                                                                                                                                                                                                                           Languages: English, French and Cantonese

References available upon request

Enclosed: Resume