FORMAL REPORT OUTLINE

Recommendations for the feasibility of starting a fatigue risk management program for WestJet airport agents at the Vancouver International Airport

I. INTRODUCTION

A. Definition of Fatigue Risk
B. Background and current research on fatigue risk
C. Overview of current fatigue risk management programs
D. Purpose of this report
E. Intended Audience being addressed and the current need in the workplace for a fatigue risk program
F. Brief description of data collection
G. Scope of inquiry
H. Brief summary of recommendations

II. DATA SECTION

A. Sources of fatigue risk

1. Overview of current research by Transport Canada on fatigue risk issues and where they come from

B. Overview of fatigue risk management programs

1. Meaning of fatigue risk management
2. Current regulations on aviation industry by Transport Canada for fatigue risk
3. Current status of other management programs in safety-critical industries
4. Consequences on fatigue risk without a proper management program

C. Overview of fatigue risk in WestJet Agents

1. Survey and Interviews Analysis from WestJet Agents
   a. Current understanding of fatigue risk at the local airport
   b. Current areas of duties and shifts that relate to the sources of fatigue risk
   c. Detailing of questions in survey and interviews

D. Recommendations for fatigue risk management program

1. Initializing steps for creating fatigue risk management program
   a. Areas to promote fatigue risk awareness
   b. Areas to provide resources
2. Current limitations for provided solutions

III. CONCLUSION

A. Summary and overall interpretation of findings
B. Summary of recommendations continuing forward
C. Final comments