Learning the techniques of writing with YOU attitude is so valuable, I am dedicating this page to YOU attitude tips and examples. Please do ensure to work with YOU attitude in your transmission letter for your Formal report, and in the introduction to your reader. This is essential for good results. Thank you.
Four essential rules for writing with YOU attitude
Avoid starting your memos or letters or peer reviews with “I” or “We.”
Avoid “you” when it criticizes the reader. The best way to do this – is to take the reader out of the sentence. For example:
Wrong: Your assignment is overdo and you will loos ten points.
Right: Overdue assignments are penalized ten points.
The You-Attitude avoids condescension by eliminating unnecessary imperatives (commands). You can see examples of this error below.
Avoid the “pronoun” you within the body of the memo: Use the pronoun “you” in the introduction and the conclusion only to help build goodwill and make a positive impression on the reader, but avoid it in the body.
If you will follow these four rules of YOU – your professional writing skills will improve immensely.
Examples for correcting YOU techniques:
INCORRECT: I have completed my review of your first draft of your report on The Customer Experience at the Richmond Olympic Experience Museum. My overall impressions are included below, within the peer review guide designed for this assignment. Please let me know if you have any questions or require clarifications to anything noted below. Bullet points include topics that were looked for when reviewing your report. Notes and additional thoughts for each section included below these points.
REWRITE with YOU attitude: Your peer review for ‘The Customer Experience at the Richmond Olympic Experience Museum’ is completed and includes overall impressions and notes for each section of the Report. Your questions are welcome.
You Attitude requires that you avoid imperative verbs and the word ‘you’ and ‘your’ in the context.
For example:
Incorrect: “Centralize on your reader’s goals and what they want to know.”
Rewrite: Making sure the reader’s goals come first is important.
More examples:
Incorrect: “Your reader is a distinguished academic Professor. When writing youremail consider the voice and tone of your audience. In this scenario it essential to write with a professional tone and make sure your grammar and spelling are correct.”
Rewrite: When writing to a professor, being considerate and writing with a professional tone and correct grammar are important.
Try to begin practicing the YOU attitude in all your writing, especially peer reviews.
For example:
Incorrect: I have read over your memo to Evan Crisp which provides thoughtful recommendations on how to write with the YOU attitude. Overall your memo is well written, I can, however, help you with your writing by offering some insights:
Rewrite: Your memo to Evan crisp is well written, however some tips on how to write with YOU attitude will improve your communications.
Focus on taking out the ‘people’ and the ‘you’s’ and imperative verbs.
For example:
Incorrect: Emphasize reader benefit by highlighting how the professor will be positively affected. Instead of focusing on your own benefits of enrolling in the professor’s class, express how the they will benefit from having you as a student in their class. Rather than “I need to take three credits to graduate,” use a positive You Attitude, for example, “I am a senior student eager to contribute positively to this class.”
Rewrite: Emphasizing benefits and positive outcomes for the reader will assist in receiving a positive response. For example: “assignments will be of a high standard and submitted on time.”
Take out the ‘people’ – for example:
Incorrect: “To elicit effective and open communication in writing to a professor, writers might consider the professor’s point of view, rather than the reader’s own aims. By showing an understanding or the awareness to care about the professor’s experiences (i.e. busy start of semester, full class, likely lots of emails), readers can elicit a more positive response, which goes a long way, especially when asking for something!
Rewrite: Considering the reader’s point of view and needs, rather than the writer’s aims, will help ensure a more positive response – especially when making a request.
Here is a good example of what happens when you replace the imperative verbs:
Incorrect: Avoid using a condescending or insulting tone. Reduce the number of “you” words, as it may sound insulting and demanding to the reader. Avoid telling the reader what to do, and instead politely explain your situation and request to be enrolled. Do not forget to thank them for their time and effort.
Rewrite: Avoiding the use of condescendence and an insulting tone can be achieved by reducing the number of ‘you’ words. Avoiding imperative verbs will create a polite tone, as well as remembering to say thank you.
An excellent example of writing with YOU attitude; take a look.
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